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Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

4.5 stars
Ctra. Chetumal - Puerto Juárez, Km. 309Lote 5, Playa Paraiso, Playa del CarmenQROO77710Mexico, 800-491-6126
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Outstanding4.7 / 5
Service
Fantastic service
Food
Delicious food
Comfort
Rather comfortable
Room
Great room
255See all 255 Hotels.com reviews
From 5,189 reviewsTripAdvisor Traveller Rating
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 31-min drive; 23.4 miles/37.6 km
  • Free self parking
  • Free valet parking

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $1,332
  • Honeymoon Villa (Secluded Villa)
  • Suite, Jetted Tub, Oceanfront (Corner Suite)
  • Suite, Oceanfront (1 Free Round of Golf)
  • Suite, Pool View
  • Suite, Ocean View (1 Free Round of Golf )
  • Suite (1 Free Round of Golf)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • 6 restaurants
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Indoor pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • One meeting room
  • Conference center
Services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Hair dryer
Be entertained
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to onsite golf course

Lessons/classes/games
  • Aerobics
  • Pilates

Spa

Paradise Beach Resort Spa is a complex of 9.843 sq. ft., where you can enjoy various treatments and massages, Jacuzzis, solarium, sauna, Turkish and Roman baths, thalassic therapy pools and the extraordinary Temazcal of Mayan origin.

Also available to hotel guests are treatments for couples and massages by the sea. Specialized personnel, attentive service, locker rooms and personal hygiene areas, with all the necessary details, make up one of the best existing offers of relaxation in this corner of Mexico.

Dining

Venecia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Bella Vista - This buffet restaurant serves breakfast and dinner.

Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Brisa - This restaurant specializes in Mexican cuisine and serves lunch only. Reservations are required.

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen’s small print

Also known as

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 255 reviews

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Totally perfect!
The best! We have stayed at many other all-inclusive resorts and this one, by far, is the best. We had an oceanfront room (so worth it), which included a concierge and butler. The nicest people. Always asking if we needed anything, including more liquor, brought to our room. Champagne every night. Fantastic. But actually the best thing was the food! Not just the best in any resort we have been to, but pretty much the best from any restaurant we have been to! Lobsters at lunch. Mouth watering steaks. You name it. And, if you go to La Brisa restaurant, do yourself a favor and order the lamb mixiote. I had to find the recipe on the internet to try and make it myself. Delicious!!
6 night romance trip
Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Awesome mini vacation!!
The hotel is wonderful! Staff Goes out of their way to make you happy. The food was awesome and top shelf alcohol, even at the pool bar. Over all I'd recommend this hotel for couples wanting to get away!!!
3 night romance trip
Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Affordable luxury in Riviera Maya
This is my first time at an Iberostar property and while my wife and I stayed at the adults only, 5-Star Grand, I did take the time to visit the other properties as i plan to return with my children. I don't have enough nice things to say as the staff was great, the food was outstanding, the amenities and activities were very well run and fun. There were live shows every night, and while some were clearly way-off broadway, they were fun and entertaining - especially the three "tenors" that performed outside with a band by the pool one evening. We have stayed at many hotels and resorts around the country and world and this property was among the best. I will return and play more golf next time - the Pete Dye Jr. course was great.
7 night romance trip
Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Lives up to its Five Stars!
Celebrated our 30th anniversary at The Iberostar Grand Hotel & they certainly went the extra mile to pamper us--Rose petal-strewn bed & bubble bath, bottle of champagne, Roses & Rose petals scattered on our table with a view at dinner on last night of our stay! Attention to detail is meticulous, elegantly appointed rooms & facility, sparkling clean everywhere you go with well-manicured grounds, friendly staff. The staff works very hard to keep everything beautiful! The Star Friends are wonderful, especially Enzo, Samara, Erik, Barbara, & intern Alice! You made all the activities such fun! Loved the evening entertainment--quality sets, costumes, singing & dancing. Everything was top-notch. Definitely will return!
6 night romance trip

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Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

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