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Palace Hotel, BW Signature Collection

Photo gallery for Palace Hotel, BW Signature Collection

Poolside bar
In-room dining
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Palace Hotel, BW Signature Collection

Palace Hotel, BW Signature Collection

4.0 star property
4-star hotel in Serravalle with 2 restaurants and spa

8.8/10 Fabulous

122 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Via Cinque Febbraio, Serravalle, RSM, 47899

Room options

About this area

What's nearby

  • Rimini Fiera Expo Center - 31 min drive
  • Italy in Miniature - 32 min drive
  • Misano World Circuit Marco Simoncelli - 43 min drive

Getting around

  • Rimini (RMI-Federico Fellini Intl.) - 32 min drive
  • Rimini Torre Pedrera Station - 27 min drive
  • Cattolica Station - 28 min drive
  • Igea Marina Station - 29 min drive

Restaurants

  • Sugar Dry Bronzetti - 4 min drive
  • Il Matterello - 5 min drive
  • Vanilla Cafe - 5 min drive
  • Bellavista - 8 min drive
  • Righi - 8 min drive

About this property

Palace Hotel, BW Signature Collection

Enjoy your visit to Serravalle with a stay at Palace Hotel, BW Signature Collection. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre. The helpful staff and WiFi get good marks from fellow travellers.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed

Internet

  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception (selected days)
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts major credit cards, debit cards and cash.

Also known as

Best Western Palace Hotel Serravalle
Best Western Palace Serravalle
Palace Hotel BW Signature Collection Best Western Serravalle
Palace Hotel BW Signature Collection Best Western
Palace BW Signature Collection Best Western Serravalle
Palace BW Signature Collection Best Western
BW Signature Collection Serra
Palace San Marino
Hotel, Bw Signature Collection
Palace Hotel BW Signature Collection
Palace Hotel, BW Signature Collection Hotel
Palace Hotel, BW Signature Collection Serravalle
Palace Hotel BW Signature Collection by Best Western
Palace Hotel, BW Signature Collection Hotel Serravalle

Frequently asked questions

Does Palace Hotel, BW Signature Collection offer free cancellation for a full refund?
Yes, Palace Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palace Hotel, BW Signature Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palace Hotel, BW Signature Collection?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Palace Hotel, BW Signature Collection?
Yes, pets are welcome.
What are the check-in and check-out times at Palace Hotel, BW Signature Collection?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Palace Hotel, BW Signature Collection and nearby?
Palace Hotel, BW Signature Collection has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Palace Hotel, BW Signature Collection?
Yes, there are 2 on-site restaurants. Nearby restaurants include Sugar Dry Bronzetti (2.3 mi), Il Matterello (2.7 mi) and Vanilla Cafe (2.8 mi).
Does Palace Hotel, BW Signature Collection have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The area is Ok not as nice has the rest of San Marino
Manon, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good Hotel
Good stay. Easy parking. Clean and good quality rooms.
Daniel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great weekend retreat
Great hotel!!!! The accomodations were great and the hotel is very close to the town center. The rooms were large and very clean. The pool was also nice.
Tremella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Amazing hotel, great staff, Wonderful service, strongly recommend
Vladimir, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Below avg hotel with great employees
Yes this hotel has a lot of amazing features and the employees are amazing. But air-condition did not go below 24 degrees even after complaining. Wifi did not work in the room at all and I do not think it was just my room since there were around 5-6 people in the lobby on phone and computers as well. They charge 5 euro for room service even though I went down to order from the restaurant but the kitchen manager Indirectly suggested better to eat in my room cause he did not want to clean a table.
Dan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel very well presented, Nice pool and Spa.Good breakfast.Not on bus route, and taxis expense.
STEVEN, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Room wasn’t set up on arrival. No food/snacks available after 11 even though it says 24 hr in the book.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall great to stay. Only excellent memories.
It was convenient, comfortable, close to the center, free parking.
igor, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The location is excellent. The property is very clean. All in all a very good experience
1-night business trip
Verified Expedia guest review