All hotels in Santa Elena, Guatemala
1 room, 2 adults
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Hotel Quinta Maya, Santa Elena

3 stars
6av Y 4ta Calle EsquinaSanta ElenaPeten17029Guatemala, ‏800-491-6126
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Good3.8 / 5
  • Our room didn't look anything like the photos in the listing. Room was okay, though a…Jun 20, 2016
  • I was staying two nights at the hotel, by the day there was this really nice and helpful…Jan 5, 2016
58See all 58 Hotels.com reviews
From 12 reviewsTripAdvisor Traveller Rating

Hotel Quinta Maya, Santa Elena

Hotel Info: 866-539-8117

from $39
  • Premier Suite, 1 King Bed, Lake View
  • Triple Room
  • Comfort Quadruple Room, 2 Bedrooms
  • Single Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Mayaland Plaza
  • Mayaland Plaza Hotel
  • Mayaland Plaza Hotel Santa Elena
  • Mayaland Plaza Santa Elena
  • Mayaland Plaza Hotel Guatemala/Santa Elena
  • Hotel Quinta Maya Santa Elena
  • Hotel Quinta Maya
  • Quinta Maya Santa Elena
  • Quinta Maya

Optional extras

Continental breakfast is offered for an extra charge of GTQ 35 for adults and GTQ 35 for children (approximately)

Airport shuttle service is offered for an extra charge of GTQ 40 per person (one-way)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Ecotours nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Designated smoking areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Sofa bed size twin
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • Furnished lanai
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 21-inch TV
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

Sol y Luna - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Quinta Maya, Santa Elena’s small print

Also known as

  • Mayaland Plaza
  • Mayaland Plaza Hotel
  • Mayaland Plaza Hotel Santa Elena
  • Mayaland Plaza Santa Elena
  • Mayaland Plaza Hotel Guatemala/Santa Elena
  • Hotel Quinta Maya Santa Elena
  • Hotel Quinta Maya
  • Quinta Maya Santa Elena
  • Quinta Maya

Optional extras

Continental breakfast is offered for an extra charge of GTQ 35 for adults and GTQ 35 for children (approximately)

Airport shuttle service is offered for an extra charge of GTQ 40 per person (one-way)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 58 reviews

Hotel Quinta Maya, Santa Elena
Good3.0 / 5
Acceptable hotel
This is my second time to this hotel. The last time I stayed I felt the value was good; this time I paid a little more, and I would say the value is just ok. The reception staff are great; the "restaurant" so-so. On both trips the restaurant was out of certain things. The included breakfast was skimpy a coffee was free but no juice, not even for my young son. He orded bacon addsd on to his meal and we were charged USD$2 for one piece of bacon that was half raw and half burnt. The rooms are very simple but clean. The air conditioner took about 8 hours to get to the tiny room to a temperature we could sleep in. There is no hot water, but you don't really need it in that heat. The wifi was very spotty; it really only worked best for me in the lobby, not at all in my room. The location is ok. It is a quick walk across the bridge in a tuc-tuc to Flores. The walk feels just mildly creepy, in part becuase of cars racing past, but also just because of a sense that something. The hotel is in a very commercial district, and you can expect a lot of street noise - blaring music, cars, etc. that is Guatemala, however! The rooms are also a little removed from the noise, and the air conditioner drowns out a lot of it. Most of the noise echoes in from loud groups of guests in the pool area or hallways, something that was an issue on both of my stays.
2 night family trip
Hotel Quinta Maya, Santa Elena
Excellent4.0 / 5
Great two nights stay
Staff very friendly and always had at least one person on the desk that spoke english. Safe off st. parking. Hot water for showers. Free breakfast of eggs and toast. All in all a good experience.
2 night romance trip
Hotel Quinta Maya, Santa Elena
Excellent4.0 / 5
Hotels.com needs to get their act together!
Enjoyed the hotel. Clean, good location, frendly service, nice layout. Only problem I had was with the difference in price as listed by Hotels.com. Listed price was $29/night (single room). Total with taxes and fees per Hotels. com ~ $34.15/night. Amount at requested at check-in $43.71/night! After much discussion in broken Spanish, hotel agreed to $37/ night ($29/ + standard 22% tax?) Had to show my booking info from the app site to get that. And they were not happy with Hotels.com. First, while this wasn't a huge deal, the extra added up because I was staying multiple nights. I went back and checked the advertised deal on Hotels.com and noted that the offer said "free breakfast" numerous places. When you click on the "fine print", Hotels. com says the hotel may charge a ~ $4.15 breakfast fee. Then why the heck does Hotels. com let them advertise "FREE BREAKFAST"??? Not sure if this was the basis of the problem, but come on, sites like this are supposed to make travel a little easier, not push us into negotiatons with the hotels concerned. Again, in the end, I still enjoyed my stay and would recommend the hotel to others!
3 night trip
Hotel Quinta Maya, Santa Elena
Outstanding5.0 / 5
Great Experience
The personal was so cool just overexpected.
1 night family trip
Hotel Quinta Maya, Santa Elena
Outstanding5.0 / 5
Amazing,welcoming staff
I have been to Guatemala many times, and have a general idea of what to expect. This hotel was very nice for a moderately priced hotel in Guatemala. The lobby and pool area were clean and welcoming. The rooms were simple but clean. There wasn't any hot water, but who needs that when its 100 out? What stood out the most was how helpful the staff was. They helped me fond a great tour to Tikal and went out of there way to ensure that I got breakfast before leaving. They also helped me resolve issues with my return flight to Guate. The only negative thing I have to say is that the structure of the hotel, ie the large central court in the middle that is typical of Spanish architecture, meant that it was very loud. There was a large group of students socializing who kept me up late, and then woke me up early. It was a pain, but I cant really blame the hotel for that, and that is a pretty typical experience in Guatemala.
2 night trip with friends

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Hotel Quinta Maya, Santa Elena

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