All hotels in Hay on Wye, Wales, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Swan at Hay Hotel, Hay on Wye

3 stars
Church StreetHay on WyeWalesHR3 5DQUnited Kingdom, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.6 / 5
  • The hotel is very conveniently located in a lovely setting. It was pleasant and clean,…Aug 19, 2016
  • In Hay to buy books. Great town for book lovers. The Swan just changed ownership,…Sep 19, 2015
53See all 53 Hotels.com reviews
From 380 reviewsTripAdvisor Traveller Rating

The Swan at Hay Hotel, Hay on Wye

Hotel Info: 866-539-8117

from $72
  • Superior Double Room
  • Standard Twin Room, 2 Single Beds
  • Superior Twin Room, 2 Single Beds
  • Classic Double Room
  • Standard Double Room
  • Superior Double Room
  • Superior Double Room
  • Superior Twin Room
  • Double Room, Courtyard Area
  • Standard Double Room
  • Double Room, Courtyard Area
  • Deluxe Double Room, 1 King Bed
  • Standard Twin Room, 2 Single Beds
  • Standard Double Room
  • Standard Double Room
  • Superior Twin Room, 2 Single Beds
  • Family Room, Ensuite

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Hay
  • Swan Hotel Hay

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Optional extras

Rollaway beds are available for GBP 45.00 per night

Pets are allowed for an extra charge of GBP 15 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • Meeting rooms 2
Services
  • Front desk (limited hours)
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Onsite venue - This bistro serves breakfast, lunch, and dinner.

The Swan at Hay Hotel, Hay on Wye’s small print

Also known as

  • Hotel Hay
  • Swan Hotel Hay

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Optional extras

Rollaway beds are available for GBP 45.00 per night

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 53 reviews

The Swan at Hay Hotel, Hay on Wye
Excellent4.0 / 5
Comfortable stay great nights sleep
Lovely looking, well presented hotel not great parking in courtyard area. Staff at reception were lovely and really helpful. Room was clean but some cobwebs around the furniture noted, bathroom was clean but water pressure for the shower was very poor. The room in general could do with a little updating but was adequate for our needs. Bed was comfortable and room not too hot so we both slept well. Breakfast was nice but not everything on the continental breakfast menu was available, we ordered French toast from the hot menu and were impressed, the waiting staff were very efficient. All in all a great stay but hotel rooms could do with some updating.
1 night romance trip
The Swan at Hay Hotel, Hay on Wye
Fair2.0 / 5
Disappointing
Unfortunately due to major renovations, the expected restaurant was closed, the bar was only partly running and the hotel was not a comfortable environment despite its high cost. The staff were charming, and did offer a reduction to the bill when we expressed our disappointment. They were unable to offer a proper packed lunch which was very expensive!
1 night trip with friends
The Swan at Hay Hotel, Hay on Wye
Fair2.0 / 5
dont go
over expensive
1 night romance trip
The Swan at Hay Hotel, Hay on Wye
Outstanding5.0 / 5
Happy in Hay
Delightful hotel in Hay. Friendly service with delicious evening meal and breakfast. Will be back!
1 night family trip
The Swan at Hay Hotel, Hay on Wye
Excellent4.0 / 5
Nice Place to Stay at Hay
We had an enjoyable couple of nights at the hotel. The garden is lovely. The dining room is spacious and has great views over the garden. The hotel has a good location in town. We found the staff helpful, the food good and the general experience of being there was pleasant. Our only criticism was the lack of bananas at breakfast, but we guess this is a seasonal matter dependant on supply of said product.
2 night romance trip

See all reviews

The Swan at Hay Hotel, Hay on Wye

Is the description of this hotel not correct? Tell us