All hotels in Hay on Wye, Wales, United Kingdom
1 room, 2 adults
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The Swan at Hay Hotel, Hay on Wye

4 starsThis property has received its official star rating from Visit Wales.
Church StreetHay on WyeWalesHR3 5DQUnited Kingdom, 800-491-6126
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Good3.6 / 5
  • The hotel is very conveniently located in a lovely setting. It was pleasant and clean,…Aug 19, 2016
  • In Hay to buy books. Great town for book lovers. The Swan just changed ownership,…Sep 19, 2015
46See all 46 Hotels.com reviews
From 427 reviewsTripAdvisor Traveller Rating

The Swan at Hay Hotel, Hay on Wye

Hotel Info: 866-539-8117

from $127
  • Superior Double Room
  • Standard Twin Room, 2 Twin Beds
  • Superior Twin Room, 2 Twin Beds
  • Classic Double Room
  • Standard Double Room
  • Superior Double Room
  • Superior Double Room
  • Superior Twin Room
  • Double Room, Courtyard Area
  • Standard Double Room
  • Double Room, Courtyard Area
  • Deluxe Double Room, 1 King Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Double Room
  • Standard Double Room
  • Superior Twin Room, 2 Twin Beds
  • Family Room, Ensuite

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Restrictions apply *

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Hay
  • Swan Hotel Hay

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Optional extras

Rollaway beds are available for GBP 45.00 per night

Pets are allowed for an extra charge of GBP 15 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • Meeting rooms 2
Services
  • Front desk (limited hours)
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built 1812
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Onsite venue - This bistro serves breakfast, lunch, and dinner.

The Swan at Hay Hotel, Hay on Wye’s small print

Also known as

  • Hotel Hay
  • Swan Hotel Hay

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Optional extras

Rollaway beds are available for GBP 45.00 per night

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Swan at Hay Hotel, Hay on Wye

Landmarks

  • In Brecon Beacons National Park
  • Hay Castle (0.2 mi / 0.3 km)
  • Bookends (0.1 mi / 0.2 km)
  • Richard Booth's Bookshop (0.3 mi / 0.4 km)
  • Herefordshire Raceway (15.9 mi / 25.6 km)

Getting around

  • Cardiff (CWL-Cardiff Intl.) 90-min drive
  • Free self parking

Recent reviews

Good 3.6 /5 from 46 reviews

The Swan at Hay Hotel, Hay on Wye
Outstanding5.0 / 5
Lovely Hotel, perfect location
Staff are polite, friendly and very welcoming. The hotel is just lovely. Recently refurbed by the looks of it - our room was very fresh and neat as a pin. Breakfast was sublime. A 5 minute walk into the centre of Hay means its the perfect location for visiting the town. There was a little noise from the road (our room was on the front of the hotel); cars starting and pulling away, a small amount of traffic passing, a few noisy teenagers passing by but this was a minor irritation and all was quiet by 11pm. But if you're early to bed and a light sleeper, you might prefer a room at the back of the building.
1 night romance trip
The Swan at Hay Hotel, Hay on Wye
Excellent4.0 / 5
Comfortable stay great nights sleep
Lovely looking, well presented hotel not great parking in courtyard area. Staff at reception were lovely and really helpful. Room was clean but some cobwebs around the furniture noted, bathroom was clean but water pressure for the shower was very poor. The room in general could do with a little updating but was adequate for our needs. Bed was comfortable and room not too hot so we both slept well. Breakfast was nice but not everything on the continental breakfast menu was available, we ordered French toast from the hot menu and were impressed, the waiting staff were very efficient. All in all a great stay but hotel rooms could do with some updating.
1 night romance trip
The Swan at Hay Hotel, Hay on Wye
Fair2.0 / 5
Disappointing
Unfortunately due to major renovations, the expected restaurant was closed, the bar was only partly running and the hotel was not a comfortable environment despite its high cost. The staff were charming, and did offer a reduction to the bill when we expressed our disappointment. They were unable to offer a proper packed lunch which was very expensive!
1 night trip with friends
The Swan at Hay Hotel, Hay on Wye
Fair2.0 / 5
dont go
over expensive
1 night romance trip
The Swan at Hay Hotel, Hay on Wye
Outstanding5.0 / 5
Happy in Hay
Delightful hotel in Hay. Friendly service with delicious evening meal and breakfast. Will be back!
1 night family trip

See all reviews

The Swan at Hay Hotel, Hay on Wye

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