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Thermae Palace Hotel, Ostend

4 stars
Koningin Astridlaan 7Ostend8400Belgium, 800-491-6126
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Good3.5 / 5
Beach
Beautiful beach
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
102See all 102 Hotels.com reviews
From 494 reviewsTripAdvisor Traveller Rating

Thermae Palace Hotel, Ostend

Hotel Info: 866-539-8117

from $105
  • Classic Double or Twin Room
  • Junior Suite, Sea View (Palace Family)
  • Superior Room, Terrace, Sea View
  • Classic Triple Room
  • Classic Double or Twin Room, Sea View
  • Junior Suite, Sea View (Palace Royale)
  • Junior Suite, Jetted Tub, Sea View (Palace Relax)
  • Classic Triple Room, Sea View
  • Classic Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Thermae Palace
  • Thermae Palace Hotel
  • Thermae Palace Hotel Ostend
  • Thermae Palace Ostend
  • Hotel Thermae Palace
  • Thermae Palace Ostende

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.12 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 20

Self parking costs EUR 12.50 per night with in/out privileges

Breakfast is offered for an extra charge of EUR 20.00 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals on site
Working away
  • Number of meeting rooms - 11
  • Meeting rooms 11
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1933
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Thermae Palace Hotel, Ostend’s small print

Also known as

  • Thermae Palace
  • Thermae Palace Hotel
  • Thermae Palace Hotel Ostend
  • Thermae Palace Ostend
  • Hotel Thermae Palace
  • Thermae Palace Ostende

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.12 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 20

Self parking costs EUR 12.50 per night with in/out privileges

Breakfast is offered for an extra charge of EUR 20.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 102 reviews

Thermae Palace Hotel, Ostend
Fair2.0 / 5
Its a fixer upper
The physical condition is poor. I asked the staff and they said the city owns the building and an individual owns the business. It shows. Good service but crumbling exterior, threadbare and stained carpets, bathrooms needing updating.
2 night trip
Thermae Palace Hotel, Ostend
Excellent4.0 / 5
I arrived and couldn't get in the car park because of a local horse race fixture. I went in and asked for a space. I was told if I had booked I would have to park on the road. There was no space on the road for miles. I suggested this was appaling that all the spaces were taken by non residents and they seemed ok with residents having to walk miles with luggage. The manager reluctantly let me park by the bins!! Room and hotel are ok but in a very poor state of repair, but in a great position by the beach. I also had a terrace outside the room, which was great. On second night I wanted to eat in the brasserie, and was told I would have to wait. As the tables came clear I continued to wait, then after an hour the maitre'd tossed a menu at me and told me I would have to order quickly as the kitchen would shut soon. Was not impressed, but the food was ok.
2 night business trip
Thermae Palace Hotel, Ostend
Good3.0 / 5
Excellent beach view. Hotel outdated. Quite area. To expensive for location out of season. Had to pay for parking in a big parking lot which was not really used.
1 night romance trip
Thermae Palace Hotel, Ostend
Outstanding5.0 / 5
great hotel
another nice stay at this hotel staff always wonderful all over the hotel the food was 5star service was very good cant wait for another free weekend to get away
1 night family trip
Thermae Palace Hotel, Ostend
Outstanding5.0 / 5
Gigantic beds, cosy rooms
Staff exceptionally friendly and welcoming, nice to find coffee and tea making facilities in Belgium. We were here in December so didn't brave it but the beach is just outside the hotel restaurant door. Perhaps half a mile to the town centre, also on a tram route.
2 night trip with friends

See all reviews

Thermae Palace Hotel, Ostend

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