Guests
All properties in Ostend, Flemish Region, Belgium

Thermae Palace Hotel

4-star beachfront hotel with restaurant, near Ostend Beach

  • Free WiFi
From
$96

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Koningin Astridlaan 7, Ostend, 8400, Belgium
8.0.Very Good.
  • Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can…

    Oct 16, 2020

  • The hotel is worn down and our suite was decorated with ikea furniture; we paid 214€ for…

    Jul 26, 2020

See all 83 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 131 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Ostend City Centre
  • Ostend Beach - 4 min walk
  • Leopold II Statue - 4 min walk
  • Wellington Racetrack - 5 min walk
  • Mu.ZEE - 11 min walk
  • Casino Kursaal - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double or Twin Room, Sea View
  • Superior Room, Terrace, Sea View
  • Junior Suite, Sea View (Palace Family)
  • Classic Double or Twin Room
  • Classic Triple Room
  • Classic Triple Room, Sea View

What’s around

Landmarks

  • In Ostend City Centre
  • Ostend Beach - 4 min walk
  • Leopold II Statue - 4 min walk
  • Wellington Racetrack - 5 min walk
  • Mu.ZEE - 11 min walk
  • Casino Kursaal - 12 min walk
  • Grote Post Culture Center - 12 min walk
  • Leopold Park - 13 min walk
  • Ensor Museum - 16 min walk
  • Wapenplein Square - 16 min walk
  • Mercator Floating Museum - 16 min walk

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Oostende Station - 22 min walk
  • Oostkamp Station - 22 min drive
  • Zedelgem Station - 22 min drive
map
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Koningin Astridlaan 7, Ostend, 8400, Belgium

At a glance

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Working away

  • Business center
  • Number of meeting rooms - 7

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 1933
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20.00 for adults and EUR 12 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

  • Uncovered self parking costs EUR 12.50 per night with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express, Eurocard and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Thermae Palace
  • Thermae Palace Hotel
  • Thermae Palace Hotel Ostend
  • Thermae Palace Ostend
  • Hotel Thermae Palace
  • Thermae Palace Ostende
  • Thermae Palace Hotel Hotel
  • Thermae Palace Hotel Ostend
  • Thermae Palace Hotel Hotel Ostend

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Thermae Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12.50 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Albert offers alfresco dining. Nearby restaurants include Savarin (8-min walk), Frituur Franky (8-min walk), and Unami (9-min walk).
  • No, this hotel doesn't have a casino, but Casino Kursaal (12-min walk) and Grand Casino Middelkerke (11-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center and access to a nearby outdoor pool.
8.0.Very Good.
  • 4.0.Fair

    Not a good choice

    What a tired old hotel! The staff would rather be somewhere else.

    Richard, 1 night romance trip, May 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I particularly liked the sea view. There was nothing that I disliked.

    Nele, 6 night romance trip, Aug 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel - Great Stay

    After reading mixed reviews, we were hesitant before we arrived. That said, once we arrived and checked in any concerns quickly disappeared. The building is not a purpose built hotel property and once that is understood the rest falls into place. It is Art Deco, high ceilings, large foyer stately home which has lots of history. The staff were welcoming, rooms were large and well equipped with very comfortable beds. Bathroom was substantial and shower did as you wished with good pressure. Breakfast was continental style, good quality and plentiful albeit there was also some hot options inc scrambled/hard boiled eggs and bacon. There was even bubbly ... go help yourself, it didn’t get offered! Location for Ostend is great, short walk or download the app and use one of the many motorised scooters available on the beach front. Only negative is for the cost of the room would have thought that parking would have been free for guests.

    1 night trip with friends, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Belle Époque by the North Sea

    We’ve visited our favourite spot in the Belgian cost, Ostend, several times before, though this was our very first stay at the Thermae Palace and how memorable it was! A big and ancient building by the sea, where the elegance of yesteryears suddenly comes alive, a comfortable and spacious room with an awesome view to the beach, and the lovely Albert Brasserie underneath, with its most delicious food and drink welcoming us during our stay. Friendly and helpful staff for whom nothing was too much to ask and a direct exit to the promenade, where everything happens in this lovely seaside town full of history, also played their part in this sudden wish of no longer staying elsewhere when visiting the Queen of Seaside Resorts.

    Pedro, 2 night trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The rooms were large however there is no air conditioning. The windows open and this allows in mosquitos. This spoilt the trip as I was bitten all over. Reception staff could also be better organised. The breakfast was included in my package and was tasty. However buying it seperate at 20 Euro is very expensive. The hotel needs to be refurbed in general but because of its grand nature it’s nice to be on the beach. It is 2 tram stops away from the station.

    2 night trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    nice hotel

    another good stay at this hotel always good because the staff are wonderful the food is great and its right on the sea front always clean and the staff cant do enough for you

    ANDREW, 1 night romance trip, Jun 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Never again.

    Good points-polite staff at check-in.excellent steak in restaurant. Bad points-overpriced 3*hotel, booked superior room which was just a standard room with a view.. The service in the restaurant left a lot to be desired, got ignored most of night to the point where I had to block the head waiters path to pay my bill, we weren't offered refills on our drinks and made to feel unwelcome even though we were paying guests.

    Barrie, 1 night romance trip, Mar 30, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Great location on the beach. Easy walk into town. General appearance of the hotel is a little run down. But the rooms are very comfortable. Chaotic check in. Be prepared for a circus.

    1 night trip, Dec 14, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Agréable

    Séjour agréable. Accueil que en néerlandais et en anglais.. le français on oublie.. on est en Belgique.. tout de même..

    Anne, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    mooi hotel

    leuk hotel badkamer kan een opfrisbeurt gebruiken.

    Ivo, 1 night trip, Jun 21, 2021

    Verified Hotels.com guest review

See all 83 reviews