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Iberostar Paraiso Maya All Inclusive, Playa del Carmen

4 stars4 stars
Chetumal Puerto Juárez, Km. 309Playa del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.4 / 5
  • Beautiful resort. A lot of rules to follow. Bring your bright Tommy Bahama shirts, khaki…Apr 27, 2017
  • A terrific all inclusive luxury resort! The grounds are beautiful, service is so…Apr 11, 2017
199See all 199 Hotels.com reviews
From 4,800 reviewsTripAdvisor Traveller Rating

Iberostar Paraiso Maya All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $287
  • Superior Junior Suite
  • Junior Suite, Pool View
  • Standard Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 432 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • All Inclusive Iberostar Paraiso Maya
  • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Riviera Maya
  • Iberostar Maya Paraiso
  • Iberostar Paraiso Maya
  • Iberostar Paraiso Maya All Inclusive
  • Iberostar Paraiso Maya All Inclusive Playa del Carmen
  • Iberostar Paraiso Maya Playa del Carmen
  • Maya Iberostar
  • Paraiso Maya
  • Iberostar Paraiso Maya Hotel Playa Paraiso

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free breakfast
  • 10 restaurants
  • 7 bars/lounges
  • 2 coffee shops/cafés
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Steam room
  • Nightclub
  • Free water park access
  • Lazy river
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Yard
  • Separate dining area
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Gratuities and taxes
Gratuities and taxes are included.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Not included
  • Motorized water sports
  • Snorkeling excursions

Spa

Unwinding at the spa.
The best way to relax and unwind is to visit the modern spa which offers treatments, massages, and Jacuzzi.

Dining

La Marina - This buffet restaurant serves dinner only.

El Rancho - This steakhouse serves dinner only.

El Fogon - This restaurant serves dinner only. Reservations are required.

La Pagoda - This buffet restaurant serves lunch and dinner.

Gourmet L'Etoile - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Iberostar Paraiso Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Iberostar Paraiso Maya
  • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
  • Iberostar Riviera Maya
  • Iberostar Maya Paraiso
  • Iberostar Paraiso Maya
  • Iberostar Paraiso Maya All Inclusive
  • Iberostar Paraiso Maya All Inclusive Playa del Carmen
  • Iberostar Paraiso Maya Playa del Carmen
  • Maya Iberostar
  • Paraiso Maya
  • Iberostar Paraiso Maya Hotel Playa Paraiso

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 199 reviews

Iberostar Paraiso Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Perfect resort Vacation!
Gorgeous Property! We have going to the Iberostar Paraiso resorts since 2001, and they just keep improving everything - very impressive! The PERFECT resort vacation!
7 night family trip
Iberostar Paraiso Maya All Inclusive, Playa del Carmen
Excellent4.0 / 5
Huge resort - lots of options
Condition of rooms shows wear and tear - an update might be needed soon. Housekeeping staff was great, very responsive, as was the building concierge who had a desk very near our room. This is a huge resort, actually 5 separate hotels on one huge property. Golf cart transport is needed if you can't walk far. Restaurants were overall good, service very spotty - sometimes great, sometimes surly. Beach is beautiful, but busy. Although signs state not to reserve beach chairs, everyone does and it's hard to find some under shade after 9 am. Yoga on the beach was great, free sailboats and kayaks - nice. Bartenders were efficient, if somewhat indifferent. Maybe the tips helped? Not always. Overall, a nice trip, don't know if we'll be back - too big, too noisy (pool games and loud, blaring music all day) We might try the adult only club (The Grand) next time.
6 night trip with friends
Iberostar Paraiso Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Great Time
Best so far for Cacun area.
6 night romance trip
Iberostar Paraiso Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Clean hotel
Great
4 night trip with friends
Iberostar Paraiso Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Destination wedding!
Booked a total of 35 night for our dream destination wedding! From the moment we arrived the entire staff was very friendly and inviting making us feel right at home. The weather is very hot and humid there but our rooms were nice and cool thanks to their central AC! The mini bar was always restocked with more than we needed and 24hr room service was always a plus. Spa was a bit pricey, but the steam room, multiple temp hot tubs and sauna were all included without a fee. Enjoyed their free kayaking, scuba trials, bike rides Foosball, table tennis, outdoor tennis and many more free activities available to us. Overall a great hotel with access to other iberostar when staying at the Maya or grand like we did. Had the chance to eat and play at a few other Iberostar resorts which was great and saved us $ on food while we were out!
10 night family trip

See all reviews

Iberostar Paraiso Maya All Inclusive, Playa del Carmen

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