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Zense Hotel, Shenzhen

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 2 Wen Jin Zhong Lu, Luohu DistrictShenzhenGuangdong518001China

4-star hotel in Luohu with spa, restaurant
  • Free WiFi and free parking
Good7.2
Wellness Area
Great wellness & sports facilities
Location
Great location
WiFi
Good internet service
Comfort
More comfort would be nice
16See all 16 Hotels.com reviews
From 85 reviewsTripAdvisor Traveller Rating

Zense Hotel, Shenzhen

from $73
  • Superior Room (Renovated)
  • Deluxe Room (Renovated)
  • Deluxe Suite (Renovated)
  • Elite Room (Renovated)
  • Suite (Zense Renovated)
  • Deluxe Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dong Lai Jv - This restaurant serves breakfast, lunch, and dinner.

Zense Hotel, Shenzhen’s small print

Also known as

  • Zense Hotel
  • Zense Hotel Shenzhen
  • Zense Shenzhen

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 100 per night

Breakfast is offered for an extra charge of CNY 50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Zense Hotel, Shenzhen

Landmarks

  • In Luohu
  • International Foreign Trade Center - 23 min walk
  • Shenzhen People's Park - 25 min walk
  • Dongmen Pedestrian Street - 26 min walk
  • Shun Hing Square - 37 min walk
  • Luohu Commercial City - 40 min walk
  • Shenzhen Art Museum - 2.2 mi / 3.5 km
  • Lizhi Park - 2.3 mi / 3.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
  • Shenzhen Station - 11 min drive
  • Shenzhen North Station - 26 min drive
  • Shenzhen Bantian Station - 28 min drive
  • Hubei Station - 11 min walk
  • Huangbeiling Station - 12 min walk
  • Cuizhu Station - 13 min walk
  • Free self parking
  • Free train station pick-up

Recent reviews

Good 7.2 From 16 reviews

Zense Hotel, Shenzhen
Fair4.0
Sad hotel in Shenzen
This is a Chinese hotel and as such has some limitations to the international traveler. Wi-Fi is very bad or nonexistent at times. Staff does not speak English. Only one person in one specific shift had the basics to communicate in English. The rest of the staff I encountered where not helpful and their attitude was quite negative and borderline rude in some cases. They changed my room half way as they said the rate I paid was for a smaller room than the one they gave me to start. Either of the two rooms where tiny, not well equipped and there was extensive mold in the bathroom baseboard of both rooms so seems to be a recurrent problem with their plumbing. The highlight was the bed that was clean and comfortable. Breakfast options are poor and very Chinese centric. There is a Starbucks in the ground floor that provides an alternative but since the breakfast was included in the rate I was disappointed to see that there was no options at all. The hotel is in a noisy area and the windows do not help control noise levels. The maids did not respect the do not disturb sign and the acoustics with corridors and other rooms where poor to say the least. I choose this hotel as it was across from a vendor I needed to visit but I now know that there are better choices in the area and would not repeat a stay here unless absolutely necessary.
maria, us2 night business trip
Zense Hotel, Shenzhen
Fair4.0
Won't stay there again.
It took more than 30 minutes to check in. They couldn't find reservation made through Expedia. Room was small and whilst recently decorated the bathroom was already looking dirty. Lots of street noise. Room cold as no heating (like most hotels in south China). Didn't get told how to use wifi or where breakfast was, so tried neither. However Starbucks downstairs do offer to deliver to room!
jo, us1 night business trip
Zense Hotel, Shenzhen
Good6.0
Pretty good
Zense spa offers a relaxing escape. Don't expect frills or luxury in the hotel, but the neighbouring area is pleasant enough, with many eateries and reasonable shopping.
Edward, asBusiness trip

See all reviews

Zense Hotel, Shenzhen

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