I stayed on the 2nd floor of the hotel, room 217 to be exact. It was brutally hot and there was no air conditioning, so I opened the windows. We fall asleep. I had an alarm set for 6am, when I woke up at 6:30, I went to look for my phone - it was GONE! I woke up my boyfriend, he looked for it as well, we declared it was stolen while we were asleep. The 2nd floor overlooked the street and there was a sort of roof thing someone could climb on to. Once on the roof, all they would need is a stool and they could get into the room.
When we went to reception, the man LAUGHED at us and said it was impossible!! I told him I didn't care and I wanted to file a police report. He told me that someone who speaks better English will be there in 20 mins and he left!! So, I came back down an hour or so late and the old lady again LAUGHED and said it was impossible. I told her I want to file a police report. She said that there are two police officers that work there and they'll be in at 3:30pm.
3:30 PM comes and I am at the hotel waiting.... there was NO police officer. Another receptionist tells us it's impossible but agrees to call the police station for us.
We head down to the station where we finally get someone who believes us and tells us, "Yes, it does happen and it is not impossible." The police were really nice & helpful. Spoke English perfectly.
NEVER, EVER STAY AT THE HOTEL!
Also, terrible, limited wifi. Paid parking. Not a good breakfast.