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Iberostar Cozumel All Inclusive

Photo gallery for Iberostar Cozumel All Inclusive

Exterior
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
Outdoor pool, pool umbrellas

Overview of Iberostar Cozumel All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Cozumel All Inclusive

4.5 star property
Beachfront property in Cozumel with spa and outdoor pool

8.6/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $210
Price available on 12/17/2022
Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Children's pool
  • Spa tub
  • Swim-up bar
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • On the beach
  • Mr. Sancho's Beach Club - 3 min drive
  • Paradise Beach - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 27 min drive

Restaurants

  • Alberto's - 10 min walk
  • Lobby Bar - 11 min walk
  • Pool Bar - 15 min walk
  • Nachi-Cocom - 3 min drive
  • Playa Mia - 3 min drive

About this property

Iberostar Cozumel All Inclusive

At Iberostar Cozumel All Inclusive, you'll have access to onsite scuba diving, windsurfing, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. A free kid's club, a fitness center, and a spa tub are other highlights at this luxurious property. Fellow travelers say good things about the helpful staff and location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Farming classes
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counter/sink

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Spa

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive Cozumel
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Iberostar Cozumel All Inclusive offer free cancellation for a full refund?
Yes, Iberostar Cozumel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Iberostar Cozumel All Inclusive?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Iberostar Cozumel All Inclusive on Dec 17, 2022 start from $210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Iberostar Cozumel All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Iberostar Cozumel All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Iberostar Cozumel All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Iberostar Cozumel All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Iberostar Cozumel All Inclusive?
You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Iberostar Cozumel All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Iberostar Cozumel All Inclusive also has 5 bars, an outdoor pool, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Iberostar Cozumel All Inclusive?
Yes, there are 5 onsite restaurants. Nearby restaurants include Alberto's (10-min walk), Lobby Bar (11-min walk), and Pool Bar (15-min walk).
Does Iberostar Cozumel All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Iberostar Cozumel All Inclusive like?
Iberostar Cozumel All Inclusive is located on the waterfront, a short 7-minute walk from Arrecifes de Cozumel National Park and 15 minutes' walk from Palancar Beach. Travelers say this property is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very Good

Relax & Recharge
We enjoyed our stay here. Beach area is among the best in Cozumel. Plenty of Chairs in shade or sun. But the beach entry to the ocean is extremely rocky and prevents most people from entering that way. This was annoying & had to enter off pier. Drink service at beach was always promp. Food was on par with other quality resorts in Cozumel. No complaints there. Service & Food was good in each. Victor in the Oriental always made us feel at home. Rooms are small but comfortable. Good english TV channels if you care. Housekeeping was always prompt and efficient. The grounds are "Very Beautiful" and extremely well kept by the hardworking gardeners. Walks around the property were a joy. Pool was large with good bar. Entertainment staff worked hard to involve everyone in events. We meet many fun people throughout our stay because of them. Special thanks to Gabriella, Daniella and Rosa. This Resort is Very Eco conciencious. One of the best we have been to in that sense. Only Store in the resort selling snacks, suncreen, Hats etc was insanely expensive. Have everything when you arrive or prepare to pay. $12 US for one Redbull & gets worse from there. Alberto's Beach bar (Not part of Resort) was a two minute walk down the beach and made for some great evenings of good food/drinks, live music and opportunities to meet other fun spirited people. Reasonable prices great staff.
Marcel, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norma
Bianca who works in the reception is AMAZING she is so helpful and always has a smile. Thank you Bianca for everything. As a family we were there to scuba dive my recommendation would be to make sure divers have hot coffee /tea or hot chocolate available from 7.30 A.m and that you are not told to wait until 8.00 a.m by which time you need to be at the dive shop. Small thing I know to mention but so important when you are diving. The coffee machines in the dining room were continuously out of order for our 16 day stay. Otherwise we were happy with our overall experience.
16-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fabulous girls' trip
We had a wonderful time at Iberostar. Love the snorkeling right off the pier. The ocean was filled with marine life. It's like an aquarium all around us. The entertainment staff were energetic and fun. It was a girls' trip and we had a fabulous stay at the resort for 4 days.
Joyce, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Michael, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

2 thumbs up!!
We had a wonderful stay! The food choices were very good and tasty. We especially enjoyed the Asian restaurant. But the buffets were quiet delicious, too. The landscaping is beautiful and pools are kept very clean. Snorkeling is nice near the dock. While the beach is a little rocky, the sand is kept clear of seaweed. Palm trees are very pretty! Bar drinks are a little weak. Dressel Dive shop is too expensive on snorkel trips that are offered. Overall, we were very pleased with friendliness and helping hands of staff. We will definitely return!
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place, awesome staff and good food. Beautiful beach, pools,clean rooms, good restaurants and awesome shows in their teather.
Roy, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Having the keycard on the wristband is much more convenient than a typical keycard
Brian, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

N/A
Cesar, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely wonderful resort! Never visited before and already wanting to plan a trip back. Cannot speak highly of all the staff. Everyone is so friendly kind and super helpful. Absolutely love the shows at night especially the Rock Show! The ground are kept Absolutely beautiful. So clean and always maintained. The rooms are clean and nice , nothing super fancy or modern but its about staying in the tropical environment. But all that matters to us is if they are clean which they get cleaned every day. The workers are good. The beach is clean and the workers on the beach keep everything nice. We looked forward to the buffets everyday. Full of food. Plenty of variety for everyone to eat. Never went hungry. Snack beach bar is great too! Last was the activites. We loved playing all the games, we never got bored and were looking forward to games for the week. The activity directors were WONDERFUL! Friendly kind and full of paitence. Always a bubbly personality from all of them especially Alejandra! Overall. Highly recommended this resort. Definitely worth the trip. Its just a beautiful place. Cannot wait to go back.
Hannah C, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Oleg V, 6-night trip
Verified Expedia guest review