6/10 Good
Jul 7, 2022
When I called them to arrange an early check-in someone picked up the phone, said sth in Portuguese and hung up on me. Then I tried to message them and the response was come here and I will be given a room if available, but nothing about charging extra. When I went there I was charged 0.5 day for getting into the room 4 hours earlier, something that doesn't cost the hotel anything. In this trip I have been to 4 different hotels and the flight hours were so that I had to check-in early in all of them and it was 9nly this hotel that tried to make money out of it without informing me earlier when I contacted them. if I knew about it, I would have canceled the booking.
The common areas in the hotel are gloomy and dark. The suit itself was spacious with interesting design and furniture. The light colored sofa in the room had turned into something grayish from being dirty.
The pool on the 15th floor is not a swimming pool. It is practically a large tub that you can seat in.
Behzad
Behzad, 1-night trip
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