All hotels in Willow Vale, Queensland, Australia
1 room, 2 adults
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Ruffles Lodge and Spa, Willow Vale

5 stars5 stars
423 Ruffles RoadWillow ValeQLD4209Australia
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Reviews & ratings
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Comfort
Comfortable
3See all 3 Hotels.com reviews
From 152 reviewsTripAdvisor Traveller Rating

Ruffles Lodge and Spa, Willow Vale

from $209
  • Executive Suite, 1 Bedroom
  • Treehouse Pool Villa - Free Breakfast
  • Studio Suite, 1 Bedroom, Valley View
  • Chums Spa Villa - Free Breakfast
  • Garden Villa
  • Standard Double Room, 1 Bedroom, Private Bathroom, City View
  • Owners Villa

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 11 AM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (16 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Peppers Lodge
  • Peppers Ruffles Lodge & Spa Gold Coast Queensland Australia
  • Peppers Ruffles Lodge Spa
  • Ruffles Lodge Willow Vale
  • Ruffles Willow Vale
  • Peppers Ruffles
  • Peppers Ruffles Lodge
  • Peppers Ruffles Lodge Willow Vale
  • Peppers Ruffles Willow Vale
  • Ruffles Lodge
  • Ruffles Lodge Peppers
  • Ruffles Peppers
  • Peppers Ruffles Lodge & Spa Gold Coast, Queensland, Australia

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 400.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • Number of meeting rooms - 2
  • Conference space
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Ruffles Lodge and Spa, Willow Vale’s small print

Also known as

  • Peppers Lodge
  • Peppers Ruffles Lodge & Spa Gold Coast Queensland Australia
  • Peppers Ruffles Lodge Spa
  • Ruffles Lodge Willow Vale
  • Ruffles Willow Vale
  • Peppers Ruffles
  • Peppers Ruffles Lodge
  • Peppers Ruffles Lodge Willow Vale
  • Peppers Ruffles Willow Vale
  • Ruffles Lodge
  • Ruffles Lodge Peppers
  • Ruffles Peppers
  • Peppers Ruffles Lodge & Spa Gold Coast, Queensland, Australia

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 400.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

See all reviews

Ruffles Lodge and Spa, Willow Vale
Poor1.0 / 5
Overpriced and needs investment
Too many things went wrong, all small in their own, but cumulatively significant. Very expensive for these things to be wrong ; 2 dinners at restaurant and didn't have menu items both times, couldn't use bath, no seating for 4 people in a 4 person apartment, dishwasher flooded, TVs don't work, garage door opener broken, stains on carpet, no crockery/flatware set for 4, door out of lounge stuck shut, light on driveway broken and not repaired etc Best thing was breakfast - although changed each day as they kept running out of things...
4 night family trip

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Ruffles Lodge and Spa, Willow Vale

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