All hotels in Fortitude Valley, Queensland, Australia
1 room, 2 adults
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City Palms Motel, Fortitude Valley

3 stars
39-55 Brunswick StreetFortitude ValleyQLD4006Australia, 800-491-6126
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Good3.0 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
108See all 108 Hotels.com reviews
From 124 reviewsTripAdvisor Traveller Rating

City Palms Motel, Fortitude Valley

Hotel Info: 866-539-8117

from $44
  • Budget Double Room Manager Special
  • Budget Double Room Long Stay Special
  • Family Apartment
  • Family Apartment (Loft)
  • Budget Double Room Weekly Special
  • Twin/Triple Studio
  • Deluxe Studio, Balcony
  • Budget Double Studio

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11:00 AM
  • Express check-out
The front desk is open daily from 8 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • No alcohol served onsite

Also known as

  • City Palms Fortitude Valley
  • City Palms Motel
  • City Palms Motel Fortitude Valley

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: AUD 100.00 per stay

Breakage deposit: AUD 100.00 per stay

Pet deposit: AUD 200.00 per stay

  • Cleaning fees vary based on length of stay

Optional extras

Late check-in after 9 PM can be arranged for an extra charge of AUD 50

Late check-out can be arranged for an extra charge of AUD 30

Self parking costs AUD 15 per night

Breakfast is offered for an extra charge of AUD 9 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per day

Pets are allowed for an extra charge of AUD 25 per pet, per night

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Barbecue grills
Things to do
  • Spa tub
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Designated smoking areas (fines apply)
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

City Palms Motel, Fortitude Valley’s small print

Also known as

  • City Palms Fortitude Valley
  • City Palms Motel
  • City Palms Motel Fortitude Valley

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: AUD 100.00 per stay

Breakage deposit: AUD 100.00 per stay

Pet deposit: AUD 200.00 per stay

  • Cleaning fees vary based on length of stay

Optional extras

Late check-in after 9 PM can be arranged for an extra charge of AUD 50

Late check-out can be arranged for an extra charge of AUD 30

Self parking costs AUD 15 per night

Breakfast is offered for an extra charge of AUD 9 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per day

Pets are allowed for an extra charge of AUD 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 108 reviews

City Palms Motel, Fortitude Valley
Poor1.0 / 5
A dive with an arrogant manager I wouldn't trust.
Booked a Deluxe Balcony Room - given a basement room that was basically below ground level & was told that the tiny outside courtyard was the balcony! The only outside "window" was the standard size ranch-slider that looked out at steps! The door lock was broken & I asked for it to be fixed. When I returned several hours later it wasn't. The fan sounded like a tractor, on any speed - wouldn't have been able to sleep with that noise in temperatures over 35 degrees! My wife tried several times to phone but couldn't get through. She phoned the office & was told that she had to phone direct, that she wouldn't be put through. When she told him that she had been trying to call & couldn't get through, she was told that it was her problem & her error, even when he agreed that she was dialing the right number. When I confronted the manager, he confirmed this was how he had handled things. I persuaded him to check the phone, it was dead! Asked for a refund & said I was checking out because the fan wasn't going to be fixed. At this point, I was offered a genuine balcony suite (wouldn't call it Deluxe). Room service was ONLY pulling up the cover on the bed - over the top of the rumpled sheets! The bed was not made, supplies were not replenished, towels I has used were still draped over the shower where I had left them to dry (fresh towels were not put in the room). I will not stay there again & most definitely would not recommend this place to anyone else.
2 night family trip
City Palms Motel, Fortitude Valley
Excellent4.0 / 5
Comfortable stay at a reasonable price.
Good budget hotel. Limited parking. Airconditioner in room did not work well.
2 night business trip
City Palms Motel, Fortitude Valley
Excellent4.0 / 5
Convenient, moderately priced.
Handy location. Limited free parking. A lot of walking/stairs to access most rooms.
1 night trip
City Palms Motel, Fortitude Valley
Excellent4.0 / 5
Okay
2 night romance trip
City Palms Motel, Fortitude Valley
Excellent4.0 / 5
For our stay the location was excellent. We could walk or a short taxi ride to bars and restaurants. The room was basic but adequate for our 2 night stay. We only needed a place to sleep.
2 night family trip

See all reviews

City Palms Motel, Fortitude Valley

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