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JW Marriott Chicago, Chicago

4 stars4 stars
151 West Adams StreetChicagoIL60603United States of America, 855-239-9485
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Excellent4.5 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
313See all 313 Hotels.com reviews
From 1,376 reviewsTripAdvisor Traveller Rating

JW Marriott Chicago, Chicago

Hotel Info: 855-239-9485

from $188
  • Luxury Suite, 1 Bedroom
  • Room, 1 King Bed, View
  • Executive Room, Executive Level
  • Room, 1 King Bed, No View
  • Room (Guest)

At a glance

Key facts

Hotel size

  • This hotel has 581 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Other information

  • Smoke-free property

In the hotel

Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 41
  • Conference space
  • Meeting rooms 41
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recent reviews

Excellent 4.5 /5 from 313 reviews

JW Marriott Chicago, Chicago
Excellent4.0 / 5
The pineapple water in the lobby was a refreshing surprise. All of the staff went above and beyond. The cleaning staff even arranged my daughters' stuffed animals in a cute design on the bed.
2 night family trip
JW Marriott Chicago, Chicago
Outstanding5.0 / 5
March 24th to the 26th Carlson stay
My wife, daughter and I stayed in Chicago last weekend for my daughters birthday. We stayed at the JW Marriott from Friday till Sunday. From top to bottom, staff to services, the kindness and cleanliness of this hotel definitely made me feel at home. I will be staying here again and recommending JW to friends and family. Thanks you again for all of your crew members over at The Northside JW in the Loop! You guys are amazing.
2 night family trip
JW Marriott Chicago, Chicago
Good3.0 / 5
Our request for a king bed was not honored. When I called the desk to move rooms to a king room, as requested in the reservation, I was made to feel like a second rate individual because I booked through hotels.com. They basically made me feel like I was too cheap to book through them, therefore my request for a king room was not a guarantee, but only a request. The booking site hotels.com made me feel as if I was booking a king room. Clearly, hotels.com, wants me to think I am booking a guarantee of a king room. This is simply not the case. They will throw you in any type of room they care to upon arrival.
1 night romance trip
JW Marriott Chicago, Chicago
Outstanding5.0 / 5
The only complaint is that the heat would not let you set it on what you wanted so I assume it is regulated and we were very cold. Everything else was great! They held out bags and let us check in early which was great since we did not have a caras we took the train.
1 night family trip
JW Marriott Chicago, Chicago
Excellent4.0 / 5
Hotel is very nice. Gym is disappointing, only one regular bike and music constantly pumped in that you can still hear even with your headphones in and turned all the way up.
2 night business trip

See all reviews

JW Marriott Chicago, Chicago

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