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Vila Park

Photo gallery for Vila Park

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Family Suite, Pool View | In-room safe, individually decorated, individually furnished, desk

Overview of Vila Park

Vila Park

4.0 star property
4-star hotel in Santiago do Cacém with restaurant and pool bar
8.4 out of 10 Very good
8.4/10 Very good

144 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Avenida De Sines, Apartado 146, Vila Nova de Santo André, Santiago do Cacém, 7501-909
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Library
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • Southwest Alentejo and Vicentine Coast Natural Park - 37 min drive
  • Comporta Beach - 44 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 95 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ti Lena - 10 min walk
  • Akidoce - 11 min walk
  • a Panificadora de Santo André - 1 min walk
  • Croissanteria Perca Tempo - 16 min walk
  • O2 Café - 15 min walk
Map

About this property

Vila Park

Vila Park offers an airport shuttle (available 24 hours) for EUR 200 per person return. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a children's pool and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers like the pool and helpful staff.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 15 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (180 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 2 outdoor pools
  • Arcade/games room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held shower heads
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Doorbell and phone notifications
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 200 per person (return)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.

Also known as

Vila Park Hotel Santiago do Cacem
Vila Park Santiago do Cacem
Vila Park Hotel
Vila Park Santiago do Cacém
Vila Park Hotel Santiago do Cacém

Frequently asked questions

Does Vila Park offer free cancellation for a full refund?
Yes, Vila Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Vila Park?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Vila Park?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Vila Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Vila Park?
Yes, there's free self parking.
Is an airport shuttle service offered by Vila Park?
Yes, an airport shuttle is available. The charge is EUR 200 per person return.
What are the check-in and check-out times at Vila Park?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Vila Park and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Vila Park?
Yes, there's an on-site restaurant.
Does Vila Park have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Vila Park like?
Vila Park is located a short 13-minute walk from Santo Andre Karting Track. Travellers recommend the hotel for its quiet location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Deyan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front doesn't look like much but thr pool and space at the rear is stunning.
Robert, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Smells bad and not 4 stars
The hotel looks like a retirement house. A bit old from outside and worse inside. The room had a strong smell of cigarettes, though I had non smoking room. The same smell was coming out from air-con. Sleeping was OK. No safe. Breakfast had some options. NO traditional pastries such as pastel De nata. The pool was big and nice. That's probably the nicest thing about the hotel. As 4 star hotel it had no slippers, no robe, no safe, no toothbrush or body lotion. I would say it should be 2-3 stars.
Gintaras, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and easy parking
Levi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean. Spacious. Friendly staff. Stopped over on our way to Lisbon.
pandora, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nuno, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in an odd location.
A really nice hotel, located in a very odd area for this style of hotel. Heavily industrial with few touristy type attractions and limited eating places around. Just over the road is the biggest fire station you've ever seen, which is concerning and reassuring at the same time. Excellent facilities, good room, very good restaurant, easy check in and check out. Pleasant and helpful staff.
John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quiet, good access to local main road.
Cristian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, good.
Cristian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review