Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Gramado, South Region, Brazil
1 room, 2 adults

Wish Serrano , Gramado

4-star4 stars
Av das Hortensias, 1480, Gramado, RS, 95670-000, Brazil

4-star hotel with 4 restaurants, near Mini Mundo
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • People were very friendly!!! Victor bartender/waiter at the steak and Italian restaurant…Aug 2, 2019
  • We enjoyed the restaurants, bar, and the indoor swimming pool. The room was very quiet…Sep 13, 2018

Wish Serrano , Gramado

from $69
  • Premiere
  • Family Room
  • Premier Room, Balcony
  • Junior Suite
  • Superior DBL

What’s around Wish Serrano , Gramado

Landmarks

  • In Planalto
  • Mini Mundo - 7 min walk
  • Gramado Covered Street - 8 min walk
  • Orchids Park - 1 min walk
  • Etnias Square - 3 min walk
  • Gramado Central Avenue - 3 min walk
  • Casa do Colono Market - 4 min walk
  • Blooming Clock Church - 4 min walk

Getting around

  • Salgado Filho Intl. Airport (POA) - 103 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Rafting nearby
  • Children's pool
  • Tennis on site
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 11119
  • Conference space size (meters) - 1033
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1976
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Shared bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. The spa is equipped with a sauna.

The spa is open daily.

Dining

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

Frontera Sur - This steakhouse specializes in barbecue and serves lunch and dinner.

Spazio Due - This restaurant specializes in fondue and serves dinner only.

Forneria di Como - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Volleyball on site

Nearby

  • Rafting nearby

Wish Serrano , Gramado’s small print

Also known as

  • Serrano Convenções
  • Wish Serrano Resort Convention
  • Wish Serrano GJP Hotel Gramado
  • Wish Serrano GJP Hotel
  • Wish Serrano GJP Gramado
  • Wish Serrano GJP
  • Serrano Resort Convenções SPA
  • Wish Serrano Hotel Gramado
  • Wish Serrano Hotel
  • Wish Serrano Gramado
  • Wish Serrano
  • Serrano Convenções Gramado
  • Wish Serrano Resort Convention Gramado
  • Wish Serrano BY GJP
  • Wish Serrano Hotel
  • Wish Serrano Gramado
  • Wish Serrano Hotel Gramado
  • Serrano Resort
  • Serrano Resort Convenções
  • Serrano Resort Convenções Gramado
  • Wish Serrano Resort Gramado, Brazil
  • Serrano Hotel Gramado
  • Wish Serrano Convention
  • Wish Serrano Convention Gramado

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 2.44 per accommodation, per night

Optional extras

Valet parking costs BRL 35.00 per day

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Wish Serrano , Gramado

  • Does Wish Serrano offer free cancellation for a full refund?
    Yes, Wish Serrano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Wish Serrano ?
    Yes. Valet parking costs BRL 35.00 per day.
  • Is there a pool at Wish Serrano ?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Wish Serrano ?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Wish Serrano ?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Wish Serrano ?
    Yes, there are 4 onsite restaurants.

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Recent reviews

Fabulous 8.6 From 118 reviews

Exceptional 10.0
Excellent installations and location. Very clean with great costumer service
Raphael, us1 night family trip

Wish Serrano , Gramado

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