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1 room, 2 adults
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New Star Hotel, Hue

3.5 stars
36 Chu Van An streetHueThua Thien-HueVietnam, 800-491-6126
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Good3.9 / 5
Pool
Great pool
Location
Great location
Breakfast
Breakfast is average
Food
Food could be better
23See all 23 Hotels.com reviews
From 171 reviewsTripAdvisor Traveller Rating
  • Hue (HUI-Phu Bai Intl.) 22-min drive; 11.2 miles/18 km
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

New Star Hotel, Hue

Hotel Info: 866-539-8117

from $35
  • Deluxe Room, 1 Double or 2 Single Beds
  • Superior Room, 1 Double or 2 Single Beds
  • Family Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Hotel New Star
  • New Star Hotel
  • New Star Hotel Hue
  • New Star Hue

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Bicycle rentals on site
  • Free bicycles on site
  • Ecotours nearby
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 24-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, First Massage. Services include massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

Aroma Restaurant - This restaurant overlooks the pool. A children's menu is available. Open 24 hours. Reservations are required.

New Star Hotel, Hue’s small print

Also known as

  • Hotel New Star
  • New Star Hotel
  • New Star Hotel Hue
  • New Star Hue

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 23 reviews

New Star Hotel, Hue
Poor1.0 / 5
Disaster. The hotel was being remodeled. The dust and noise the first day was bad enough. The second day when we returned from sight seeing we experienced nauseating fumes which smelled like epoxy which we couldn't escape even at the out door pool. It took a while to get the management to understand we needed a refund. They did find us another hotel without pool and escorted us and the luggage to our new facilities. I put this back on hotels.Com for not keep up on major remodeling at facilities they promote.0
2 night family trip
New Star Hotel, Hue
Excellent4.0 / 5
Which way to Hue?
Spent 3 nights in Hue, sightseeing the royals tombs, pagodas and citadel. The food variety in the n'hood was fantastic and good areas for shopping. Close to river and night market. Hotel staff very helpful and friendly. Booked our day tour and confirmed our private car with no problems. Free email and wifi. Nice breakfast.Pool clean and sundecks in good order. Would recommend this hotel to family/friends
2 night romance trip
New Star Hotel, Hue
Excellent4.0 / 5
Ok hotel.
A good hotel but could with a little work (a cleanup) only one lift for that many rooms, not good, pool ok but again lots of broken things. Breakfast was good and the staff very nice. The location great and there tour prices were fine. Over all not bad value for money.
3 night romance trip
New Star Hotel, Hue
Outstanding5.0 / 5
2 night stay
Great facilities and helpful staff for such a price
2 night romance trip
New Star Hotel, Hue
Excellent4.0 / 5
Good choice in Hue
The New Star was a good experience. The hotel is modern and clean, the lobby a bit soulless and at the restaurant not someplace that we really wanted to hang out. The room and beds, bathroom and shower all new and comfortable. There's a balcony, but no furniture, so I brought the desk chair out to sit. Andrew, the front desk manager was very helpful in booking our city tour around Hue and our trip from Hue to Hoi An. He's very friendly and welcoming. Location was good, up a side street a short way from the river front street, but quitter than the main drag. Even thug there was at least one bus tour there, we really didn't experience noise or inconvenience from them.
2 night romance trip

See all reviews

New Star Hotel, Hue

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