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HF Fénix Urban, Lisbon

4-star4 stars
Av. António Augusto de Aguiar, 14Lisbon1050-016Portugal

4-star hotel with restaurant, near Castle of Sao Jorge
  • Free WiFi
  • Luxury Hotel
Tasty breakfast
Great location
Fantastic service
Amenities are not the best
512See all 512 reviews
From 1,407 reviewsTripAdvisor Traveller Rating

HF Fénix Urban, Lisbon

from $110
  • Economy Double Room
  • Comfort Twin Room
  • Comfort Double Room
  • Comfort Twin Room (with Extra bed)
  • Basic Double Room
  • Standard Twin Room
  • Classic Double Room
  • Superior Twin Room
  • Economy Double Room Single Use
  • Classic Double Room Single Use
  • Superior Double Room Single Use
  • Comfort Double Room Single Use
  • Comfort Twin Room Single use
  • Standard Single Room
  • Superior Double Room Single Use
  • Superior Single Room
  • 0B
  • Comfort Twin Plus (Triple Use)
  • Comfort Twin Plus (Quadruple Use)
  • Comfort Room (King )

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • In-room safe

HF Fénix Urban, Lisbon’s small print

Also known as

  • HF Fénix Urban
  • HF Fénix Urban Hotel
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Urban


Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking costs EUR 9.90 per night

Rollaway beds are available for EUR 30.00 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around HF Fénix Urban, Lisbon


  • In Lisbon Old Town
  • Castle of Sao Jorge - 39 min walk
  • Rossio Square - 19 min walk
  • Santa Justa Elevator - 22 min walk
  • Gulbenkian Museum - 24 min walk
  • Lisbon Cathedral - 32 min walk
  • Marquis of Pombal Square - 2 min walk
  • Edward VII Park - 4 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 12 min drive
  • Cascais (CAT) - 18 min drive
  • Lisbon Rossio Station - 17 min walk
  • Lisbon Cais do Sodre Station - 7 min drive
  • Lisbon Entrecampos Station - 7 min drive
  • Saldanha Station - 19 min walk
  • Rossio Metro Station - 19 min walk
  • Baixa-Chiado Station - 24 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 512 reviews

HF Fénix Urban, Lisbon
Very Good8.0
Not great Wifi if that's important to you
Still walkable but wish it was a little closer to restaurants. Also Wifi was not good. It would drop ever 2-3 minutes. No way you could work with this Wifi
Felisa, us2 night romance trip
HF Fénix Urban, Lisbon
Disappointing stay
Very disappointing stay. Many things to correct- room never cleaned till 5 pm, safe couldn't be opened, drain in bathroom not working, key cards for room didn't work a number of times. Room was so small for a five night stay. In contrast we loved Fénix Porto
Roderick, us4 night romance trip
HF Fénix Urban, Lisbon
Very Good8.0
Clean hotel with a wonderful breakfast
Very nice hotel close to a subway stop. Good Wifi and a fantastic breakfast get your day off to a good start.
A Traveler, us3 night romance trip
HF Fénix Urban, Lisbon
Overall good
Everything was good, the only thing to improve is the internet in the room, It has signal but the access through the browser was complicated and It did not work well after the first night.
A Traveler, us2 night family trip
HF Fénix Urban, Lisbon
Very close to parque metro station. Just 3 stops from rossio train station if you are plannig to visit Sintra and downtown ;)
Juan Carlos, us2 night trip with friends

See all reviews

HF Fénix Urban, Lisbon

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