All hotels in Hangzhou, China
1 room, 2 adults

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
5 Lingyin RoadHangzhouZhejiang310013China

Lakefront hotel with 2 restaurants, near Hangzhou Botanical Garden
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Delicious food
Great room
Very comfortable
Value for money
Value for money could be better
55See all 55 reviews
From 590 reviewsTripAdvisor Traveller Rating

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

from $462
  • Garden View Room King Bed
  • Panorama Garden Terrace Room King
  • Premier Garden View Room King Bed
  • Lagoon Villa King Bed
  • Grand Terrace Room King
  • West Lake Villa King
  • Lotus Suite
  • Garden View Room 2 Double Beds
  • Grand Terrace Room 2 Double Beds
  • Premier Garden View Room 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.


WLB Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Awards and affiliations

  • Four Seasons Hotel Hangzhou at West Lake is listed in the 2017 Travel + Leisure 500.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou’s small print

Also known as

  • Four Seasons Hangzhou West Lake
  • Four Seasons Hotel Hangzhou West Lake


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 292 per night

Breakfast is offered for an extra charge of CNY 263 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Four Seasons Hotel Hangzhou at West Lake, Hangzhou

Top spots nearby

Recommended by this property

  • Hangzhou Botanical Garden (2-minute walk)
  • Quyuan Park (8-minute walk)
  • Yui Fei Temple (8-minute walk)
  • Su Di Causeway (9-minute walk)
  • Xiling Seal Engraves Society (12-minute walk)
  • Lingyin Temple (23-minute walk)
  • Longjing Village (29-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 55 min drive
  • Hangzhou Station - 30 min drive
  • Hangzhou East Railway Station - 36 min drive
  • Hangzhou Yuhang Station - 47 min drive
  • Free self parking

Recent reviews

Exceptional 9.8 From 55 reviews

Four Seasons Hotel Hangzhou at West Lake, Hangzhou
One of the best hotels in the world. The facilities are amazing. The service is excellent It sets a standard for others
Johan, us1 night business trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Those rooms, and those gardens, and those pools, and that osmanthus, and that Lake — all superlative adjective-taxing though they most certainly are — are still somehow not the headline. That distinction belongs to the staff, whose professionalism, precision, perspicacity, and palpable warmth put the sheen on every one of this Leaf's five stars. Speaking of stars: a constellation of staff members beamed incessantly during our three-night stay. There were too many deeds and too many doers, alas, to name individually, but we would like to extend special appreciation to Robert and Randy for their personal efforts to enhance our stay. Finally, our sincerest gratitude and brava! to our party's Polaris, Vicky Yang, for her luminosity.
Nathan, us3 night family trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Resplendent rooms. Awesome ambiance. Stellar staff. Thank you!
A Traveler, us3 night family trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
The wonderful stay at the 4 Seasons Hotel
It was a really good stay. The WL Bistro, we discovered ants while we were eating breakfast. The food was fantastic, though.
LIANG, cn3 night trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Quite possibly the best hotel experience I have ever had. Design, ambience, feel and finish quality were superb., but the real gem was the staff. Everywhere we went we were greeted warmly by name and the attention to detail and ensuring our every need was met was faultless. Pricey, but you get what you pay for.
Mark, hk3 night trip

See all reviews

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

Is the description of this hotel not correct? Tell us