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Four Seasons Hotel Hangzhou at West Lake, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
5 Lingyin RoadHangzhouZhejiang310013China
Luxury Hangzhou hotel in Xihu with 2 restaurants
  • Free WiFi
  • English spoken
Exceptional9.8
Vibe
Awesome vibe
Food
Delicious food
Amenities
Great amenities
Value for money
Value for money could be better
48See all 48 Hotels.com reviews
From 533 reviewsTripAdvisor Traveller Rating

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

from $454
  • Deluxe Room, 1 King Bed, No View
  • Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Suite, 1 King Bed
  • Grand Room, 1 King Bed
  • Suite, 1 Bedroom (Lake)
  • Suite, 1 Bedroom (Lotus)
  • Presidential Villa, 3 Bedrooms
  • Deluxe Room, 2 Double Beds
  • Grand Room, 2 Double Beds (Premier)
  • Premier Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Awards and affiliations

  • Four Seasons Hotel Hangzhou at West Lake is listed in the 2017 Travel + Leisure 500.

Four Seasons Hotel Hangzhou at West Lake, Hangzhou’s small print

Also known as

  • Four Seasons Hangzhou West Lake
  • Four Seasons Hotel Hangzhou West Lake

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 292 per night

Breakfast is offered for an extra charge of CNY 263 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Seasons Hotel Hangzhou at West Lake, Hangzhou

Top spots nearby

Recommended by this property

  • Hangzhou Botanical Garden (5-minute walk)
  • Quyuan Park (8-minute walk)
  • Yui Fei Temple (8-minute walk)
  • Su Di Causeway (9-minute walk)
  • Xiling Seal Engraves Society (12-minute walk)
  • Lingyin Temple (26-minute walk)
  • Longjing Village (29-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) 49-min drive
  • Hangzhou Station 23-min drive
  • Hangzhou East Railway Station 28-min drive
  • Hangzhou South Station 48-min drive
  • Airport shuttle (surcharge)

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

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