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Four Seasons Hotel Hangzhou at West Lake, Hangzhou

5 stars5 stars
5 Lingyin RoadHangzhouZhejiang310013China, 800-491-6126
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Outstanding4.9 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
41See all 41 Hotels.com reviews
From 444 reviewsTripAdvisor Traveller Rating

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

Hotel Info: 866-539-8117

from $482
  • Executive Room, 1 King Bed
  • Premier Room, 2 Queen Beds
  • Premier Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Grand Room, 2 Queen Beds
  • Grand Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Suite, 1 King Bed
  • Executive Room, 1 King Bed
  • Grand Premier Room, 1 King Bed
  • Premier Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, No View
  • Deluxe Room, 1 King Bed, No View
  • Suite, 1 King Bed (Lagoon)
  • Villa, 3 Bedrooms (Ambassador)
  • Premier Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Other information

  • Smoke-free property

In the hotel

Taking the kids?
  • Children's club (surcharge)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 5543
  • Conference space size (meters) - 515
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Espresso maker
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recent reviews

Outstanding 4.9 /5 from 41 reviews

Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Outstanding5.0 / 5
Awesomesauce!
Awesome beyond words! Felt like i was part of a TV show.
Business trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Outstanding5.0 / 5
Best hotel in Hangzhou!
This is best hotel to stay for vacation and business. Room is big and bathroom is really clean. I like the noodle soup. It is very authentic of Hangzhou taste.
Family trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Outstanding5.0 / 5
Probably the best hotel in Hangzhou
We only spent a night here and we all agreed it was too short. I've stayed at quite a few other 5* hotels in Hangzhou and this one is by far the best. Lovely service at the reception (Thank you Vicky!) and we were really well taken care of throughout our stay - that includes scoring us a much-coveted table at Jin Sha (which serves probably the best Hangzhou-style food in town). Both the grounds and the rooms were beautifully designed in traditional Chinese style, but with all the modern luxuries. Easily one of the best hotels we've stayed at in China.
1 night family trip
Four Seasons Hotel Hangzhou at West Lake, Hangzhou
Outstanding5.0 / 5
Best in Hangzhou
Great service, good food and excelent property
Romance trip

See all reviews

Four Seasons Hotel Hangzhou at West Lake, Hangzhou

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