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Hotel Dann Carlton Bucaramanga, Bucaramanga

4 stars4 stars
Calle 47 No 28-83BucaramangaSantander680003Colombia, 800-491-6126
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Excellent4.5 / 5
Room
Great room
Location
Great location
Cleanliness
Clean
Pool
Great pool
211See all 211 Hotels.com reviews
From 633 reviewsTripAdvisor Traveller Rating

Hotel Dann Carlton Bucaramanga, Bucaramanga

Hotel Info: 866-539-8117

from $69
  • Room (Room of the house)
  • Suite, 1 King Bed with Sofa bed
  • Standard Twin Room, 2 Double Beds
  • Superior Double Room, 1 King Bed with Sofa bed
  • Standard Double Room, 1 Double Bed with Sofa bed

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Dann Carlton Bucaramanga
  • Hotel Dann Bucaramanga
  • Hotel Dann Carlton Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children under 3 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8000.00 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of COP 190000

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 40000 per person (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 5264
  • Conference space size (meters) - 489
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
Sleep well
  • Sofa bed
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Brazza´s - This brasserie specializes in international cuisine and serves lunch and dinner. Open select days.

Alcatraz - Onsite bar. Open daily.

Hotel Dann Carlton Bucaramanga, Bucaramanga’s small print

Also known as

  • Dann Carlton Bucaramanga
  • Hotel Dann Bucaramanga
  • Hotel Dann Carlton Bucaramanga

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children under 3 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8000.00 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of COP 190000

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 40000 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 211 reviews

Hotel Dann Carlton Bucaramanga, Bucaramanga
Outstanding5.0 / 5
Great stay
From the moment we got there... Michel was amazing and made us feel welcome. The room was extremely comfortable and clean. It was only one night but we will definitely come back.
1 night family trip
Hotel Dann Carlton Bucaramanga, Bucaramanga
Outstanding5.0 / 5
An incredible stay in am almost perfect place.
This is as close to a 5 star hotel you will find in this beautiful, magical city, the service is almost impeccable (except as I will comment later) the room is very pleasant and large, all the amenities, quiet and an electric blackout shade that will make you feel like night time even with the bright sun shinning, when you want to rest during daylight hours, the front desk staff is very professional and friendly, ready to help you feel at home, the room service food is very tasty and plentiful and not that expensive, the lobby is large, clean and the high roof makes it feel majestic, there is more magic to this place, when you want to go to the pools, restaurant or Spa, you hit the penthouse with a spectacular 360 degrees of this beautiful city, the jacuzzi is right smack in the middle of this rooftop spa with an incredible surrounding glassed view, the additional services like messages are very inexpensive, the pool in the center of the 360 degrees view and in front of the restaurant and bar for an easy drink or snack, the surrounding area reminded me of certain parts of Beverly Hills or Santa Monica Blvd in Los Angeles, the only downfall was that I requested for someone from staff to check the snack bar, before I checked out to be present to make sure he did inventory in front of me, I rushed out of the hotel to the airport & later checked by bill & they had charged me three additional items which I did not use, that was a bit upsetting, I felt like very unhappy about this.
2 night trip
Hotel Dann Carlton Bucaramanga, Bucaramanga
Outstanding5.0 / 5
Hotel was excellent ! Parks and area a lot of green!
5 night family trip
Hotel Dann Carlton Bucaramanga, Bucaramanga
Excellent4.0 / 5
Convenient
Good hotel, nice and clean. Well located
2 night business trip
Hotel Dann Carlton Bucaramanga, Bucaramanga
Outstanding5.0 / 5
Nice stay again
This is our third visit to this hotel and as usual it is a great place to stay clean, well maintained, centrally located and very friendly staff it makes your stay a very pleasant stay. Breakfast buffet with a nice variety of fresh fruit to dishes from the region, well staffed and great service!
3 night romance trip

See all reviews

Hotel Dann Carlton Bucaramanga, Bucaramanga

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