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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Lobby
Outdoor pool, pool umbrellas
Room, 2 Twin Beds | View from room
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Melrose Arch Shopping Centre

8.2/10 Very Good

311 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $69
Price available on 12/23/2022
Map
22 Whitely Street, Johannesburg, Gauteng, 2076
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Gold Reef City - 21 min drive
  • Montecasino - 15 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 30 min drive
  • Lanseria Intl. Airport (HLA) - 31 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg Park Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Tashas Melrose - 3 min walk
  • Pigalle Melrose - 3 min walk
  • Orient - 5 min walk
  • JB's corner - 5 min walk
  • Arbour Cafe & Courtyard - 17 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers an airport shuttle (available 24 hours) for ZAR 760 per vehicle one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a fitness center. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 65 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Discount at nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between ZAR 215 and ZAR 215 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 65 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on Dec 23, 2022 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes. Self parking costs ZAR 65 per night.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
No, this hotel doesn't have a casino, but Montecasino (15-min drive) and Gold Reef City (21-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an onsite restaurant that offers garden views. Nearby restaurants include Orient (5-min walk), JB's corner (5-min walk), and KCC - La Vie en Rose (2 mi).
What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 3-minute walk from Melrose Arch Shopping Centre and 14 minutes' walk from Wanderers Stadium. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8.2

Very Good

8.8/10

Cleanliness

8.1/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

D, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

STEPHENSON, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Andre, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Gertruida, 1-night trip
Verified Hotels.com guest review

4/10 Fair

When we booked we asked for a room with bath and they accepted our booking. On arrival we were given a room without a bath and were informed that all rooms had no bath except for 3 in the entire hotel which are booked long in advance- we booked over 6months ago. Hotel looks tired and rooms very small. No toiletries were available in the room. Staff were outwardly friendly but totally matter of fact and not helpful at all. Was not told that parking was included by reception and the porter asked me why I was paying for parking since I was a guest. He directed me to reception where happy to then stamp the parking ticket but were not forthcoming as to why I wasn’t offered the same.
Stanley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It is a very decent and comfortable hotel. Location is excellent and near the shopping mall and spa. Security was excellent too. Check in was fast. Room service was good and they allowed a late checkout without extra expenses. We had 6 pieces of luggage and they allowed all to be stored in their luggage room, after checkout. The restaurant in the premises was excellent and overall the hotel was very good value for money.
DEBASHISH, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

YUSUF, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

YOSHIHIRO, 1-night trip
Verified Hotels.com guest review