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Crowne Plaza Hotel Nairobi, Nairobi

4 stars4 stars
Kenya Road Off Kilimanjaro AvenueUpperhill, Nairobi00000Kenya
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Excellent4.2 / 5
Room
Great room
Location
Location is ok
Food
Delicious food
Wellness Area
Great wellness & sports facilities
23See all 23 Hotels.com reviews
From 531 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Nairobi, Nairobi

from $112
  • Club Room, 1 King Bed, Non Smoking
  • Standard Room
  • King, Superior Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room
  • Standard Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Presidential Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Nairobi
  • Nairobi Crowne Plaza Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 5 per day

Breakfast costs between USD 5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one way)

High-speed Internet access (wired) is available in public areas for USD 2.5 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2010
  • Elevator/lift
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Baraka Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Sikia Restaurant - This fine-dining restaurant serves lunch and dinner.

Crowne Plaza Hotel Nairobi, Nairobi’s small print

Also known as

  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Nairobi
  • Nairobi Crowne Plaza Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 5 per day

Breakfast costs between USD 5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one way)

High-speed Internet access (wired) is available in public areas for USD 2.5 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 23 reviews

Crowne Plaza Hotel Nairobi, Nairobi
Fair2.0 / 5
Avoid this hotel
Extremely poor service.Was checked into the new Wing of the hotel and the AC was not operational. After almost 1hr of check in the mechanic cam to repair it and was not repaired finally.House keeping came in 20.mins later to clear the mess. All this at 11.30 PM at night. Next was was shifted to the old Wing and hoped it would be comfortable. And guess what, AC did not work in that room as well. Despite repeated requests to the hotel staff to set a meeting goes with the GM of the property, all excuses were made of him being in meetings and leaving for the day. Finally I accidently met the GM in the coffee shop who.assured us he left late and apologised on behalf of his staff. Would suggest this property be best avoided . Breakfast spread is also very average.
2 night business trip
Crowne Plaza Hotel Nairobi, Nairobi
Outstanding5.0 / 5
Great experience in Nairobi
I am returning to Nairobi in 3 days and definitely staying there again. I travel every 6 months to Nairobi and this ismy favorite hotel
2 night business trip
Crowne Plaza Hotel Nairobi, Nairobi
Excellent4.0 / 5
Good stopover hotel
Stayed here for 1 night on a stop-over to Tanzania. Was about $30 each way from the airport, and the rooms were nice. In a good part of Nairobi, though the area is still being developed a little.
1 night romance trip
Crowne Plaza Hotel Nairobi, Nairobi
Poor1.0 / 5
ind someplace else.
Charged over $100 for a 29 minute phone call. Shower flooded bathroom. AC barely works. The food was pretty good and the bed was comfortable. Decor was good.
1 night trip
Crowne Plaza Hotel Nairobi, Nairobi
Excellent4.0 / 5
Clean and nice hotel in the Karen Blixie Area
The hotel is pretty new and clean, the swimming pool is very nice and the rooms are spacious. Will come back if i get the chance.
1 night trip

See all reviews

Crowne Plaza Hotel Nairobi, Nairobi

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