All hotels in Nairobi, Kenya
1 room, 2 adults
You can collect® Rewards nights here

Crowne Plaza Hotel Nairobi, Nairobi

4-star4 stars
Kenya Road Off Kilimanjaro AvenueUpperhill, Nairobi00000Kenya

4-star hotel in Nairobi with outdoor pool, bar/lounge
  • Free WiFi
Fantastic service
Awesome vibe
Good internet service
Great room
28See all 28 reviews
From 649 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Nairobi, Nairobi

from $99
  • Club Room, 1 King Bed, Non Smoking
  • x-Two double beds standard non smoking-x
  • x - 2 Queen Beds Club Room Nonsmoking
  • Executive Suite, 1 King Bed, Non Smoking
  • x-Standard king non smoking-x
  • Presidential Suite, 1 King Bed, Non Smoking
  • Standard Room
  • X-Spacious And Stylish Room King Size-X
  • Superior Room, 1 King Bed, Non Smoking (King)
  • Standard Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible (Wheelchair)
  • X-2 Queen Beds Club Room Nonsmoking-X
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-2 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 2010
  • Elevator/lift
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Baraka Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Sikia Restaurant - This fine-dining restaurant serves lunch and dinner.

Crowne Plaza Hotel Nairobi, Nairobi’s small print

Also known as

  • Crowne Plaza Hotel Nairobi
  • Crowne Plaza Nairobi
  • Nairobi Crowne Plaza Hotel


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 5 per day

Breakfast costs between USD 5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one way)

Wired Internet access is available in public areas for USD 2.5 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Hotel Nairobi, Nairobi


  • Kenya Railway Golf Club - 18 min walk
  • Nyayo National Stadium - 24 min walk
  • Nairobi Railway Museum - 25 min walk
  • Nairobi Hospital - 25 min walk
  • Strathmore University - 27 min walk
  • National Assembly Building - 27 min walk
  • Parliament Building - 28 min walk
  • Uhuru Park - 29 min walk

Getting around

  • Nairobi (WIL-Wilson) - 9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 24 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 28 reviews

Crowne Plaza Hotel Nairobi, Nairobi
Very Good8.0
Good, but recent changes were not improvements
The Crowne Plaza is a comfortable hotel in Upper Hill, but there is not much to do in the neighborhood. The food in the hotel is pretty good, although recently they have made some changes and now there is a different room service company for after 11pm and that food was pretty bland and not accurately described on the menu (e.g. "pesto" turned out to be cream sauce, "loaded baked potato" was just a baked potato with a little bit of canned tuna on top, pretty gross). The room service before 11pm is much better. I believe they may be under new management because another change was that the price increased dramatically with new service charges I do not recall seeing before, and they used to allow free late checkout but this time they charged $15 per hour. This is the norm at other hotels, but the free late check-out had been one thing that set the Crowne Plaza apart. Oh well, hopefully they will go back to the way they were before.
Elizabeth, us5 night business trip
Crowne Plaza Hotel Nairobi, Nairobi
Amazing except that breakfast is not included... Seems rather pricy for not including breakfast.
A Traveler, us1 night business trip
Crowne Plaza Hotel Nairobi, Nairobi
Avoid this hotel
Extremely poor service.Was checked into the new Wing of the hotel and the AC was not operational. After almost 1hr of check in the mechanic cam to repair it and was not repaired finally.House keeping came in 20.mins later to clear the mess. All this at 11.30 PM at night. Next was was shifted to the old Wing and hoped it would be comfortable. And guess what, AC did not work in that room as well. Despite repeated requests to the hotel staff to set a meeting goes with the GM of the property, all excuses were made of him being in meetings and leaving for the day. Finally I accidently met the GM in the coffee shop who.assured us he left late and apologised on behalf of his staff. Would suggest this property be best avoided . Breakfast spread is also very average.
Devjit, usBusiness trip
Crowne Plaza Hotel Nairobi, Nairobi
Great experience in Nairobi
I am returning to Nairobi in 3 days and definitely staying there again. I travel every 6 months to Nairobi and this ismy favorite hotel
Robert, us2 night business trip
Crowne Plaza Hotel Nairobi, Nairobi
Excellent Hotel in great location
Crntrally locates, clean hotel. Very friendly and helpfull staff. Nice gym and swiminh pool
Umesh, gb3 night trip

See all reviews

Crowne Plaza Hotel Nairobi, Nairobi

Is the description of this hotel not correct? Tell us