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Borgo Pantano

4.0 star property
Upscale hotel in Syracuse with 2 outdoor pools and spa

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Borgo Pantano

Photo gallery for Borgo Pantano

Courtyard
Aerial view
Double or Twin Room | Down comforters, memory foam beds, minibar, in-room safe
Property grounds
Lobby lounge

Overview of Borgo Pantano

9.6

Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Spa
  • Free WiFi
The price is $167
Price available on 10/15/2023
Map
Traversa Fontana Mortella, 13 int. 4, Syracuse, SR, 96100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Down comforters, memory foam beds, minibar, in-room safe

Junior Double or Twin Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, memory foam beds, minibar, in-room safe

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Down comforters, memory foam beds, minibar, in-room safe

Executive Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Down comforters, memory foam beds, minibar, in-room safe

Classic Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Down comforters, memory foam beds, minibar, in-room safe

Family Suite

  • 645 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Down comforters, memory foam beds, minibar, in-room safe

Luxury Suite

  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, memory foam beds, minibar, in-room safe

Double or Twin Room

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About this area

What's nearby

  • Lungomare di Ortigia - 13 min drive

Getting around

  • Fontanarossa Airport (CTA) - 47 min drive
  • Syracuse Station - 10 min drive
  • Priolo Melilli Station - 19 min drive
  • Targia Station - 26 min drive
  • Area shuttle (surcharge)

Restaurants

  • Ristorante Il Faraone - 9 min drive
  • McDonald's - 10 min drive
  • La Frateria SRL - 11 min drive
  • Gelati Bianca - 9 min drive
  • Ristorante Zio Agatino - 10 min drive
Map

About this property

Borgo Pantano

Bring the kids when you stay at Borgo Pantano in Syracuse and they can enjoy the free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments. Other highlights at this upscale hotel include 2 outdoor pools, a poolside bar, and a fitness center.

Languages

English, French, Italian

Sustainability

Sustainability practices

Change of towels on request
Garden
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - anytime
  • Minimum check-in age: 15
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets stay free
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle within 7 km*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Children's menu
  • Bed rails

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1861
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Low-height counter/sink
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 22-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 15 per night
  • Rollaway beds are available for EUR 40.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Borgo Pantano
Borgo Pantano Hotel
Borgo Pantano Hotel Syracuse
Borgo Pantano Syracuse
Hotel Borgo Pantano Sicily/Syracuse, Italy
Hotel Borgo Pantano Sicily/Syracuse
Borgo Pantano Hotel
Borgo Pantano Syracuse
Borgo Pantano Hotel Syracuse

Frequently asked questions

Does Borgo Pantano offer free cancellation for a full refund?
Yes, Borgo Pantano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Borgo Pantano?
As of Oct 3, 2023, prices found for a 1-night stay for 2 adults at Borgo Pantano on Oct 15, 2023 start from $167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Borgo Pantano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Borgo Pantano?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Borgo Pantano?
Yes, pets stay free.
Is parking offered on site at Borgo Pantano?
Yes, there's free self parking.
What are the check-in and check-out times at Borgo Pantano?
You can check in from 2:30 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Borgo Pantano and nearby?
Have fun with activities like hiking, mountain biking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Borgo Pantano also has a seasonal outdoor pool, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Borgo Pantano?
Yes, there's an onsite restaurant that offers alfresco dining and Regional cuisine.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

One of the most incredible properties to stay at in eastern Sicily! Staff was charming and welcoming. Super informative of the surrounding area. Spaces all over the property to enjoy. Cannot rant and rave enough about this place!! AMAZING!!
Chacea, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pampered in Borgo Pantano
Lovely property filled with orange trees and flowers. The resort and spa made it a truly relaxing stay. Wonderful buffet breakfast! Shuttle into the city was convenient. The staff was extremely accommodating and professional.
Beverly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best breakfast and best service ever
I had really good experience at this hotel. Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days. Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
3-night family trip
Verified Hotels.com guest review

6/10 Good

susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night trip
Verified Expedia guest review

8/10 Very Good

Gorgeous grounds, particularly the swimming pool, nice rooms. Staff extremely helpful. Breakfast is stunning! Downside is the location as it's 15 minutes away from Ortigia. The hotel can arrange a taxi but they charge 10 euros (which isn't bad) but the timings of it aren't convenient. If you hire a car then it's perfect!
14-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

graziella, 2-night family trip
Verified Hotels.com guest review