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Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana

3.5 stars
Playa De Uvero AltoPunta CanaLa Altagracia07800Dominican Republic, 800-491-6126
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Good3.2 / 5
Pool
Great pool
Location
Great location
WiFi
WiFi system needs upgrading
Cleanliness
Could use a good cleaning
163See all 163 Hotels.com reviews
From 7,901 reviewsTripAdvisor Traveller Rating

Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana

Hotel Info: 866-539-8117

from $87
  • Junior Suite
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Ocean View
  • Junior Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 805 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Sirenis Resort Casino Aquagames All Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per hour (rates may vary)

WiFi is available in public areas for USD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 10 per hour (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Beach towels
  • Waterslide
  • Number of spa tubs - 3
  • Pool sun loungers
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 31
  • Year Built 2000
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Full-sized refrigerator/freezer
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Snorkeling excursions
  • Tennis lessons
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators

Spa

Sirenis Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Macao - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Nuevo Mexico - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Ruta 64 - This restaurant specializes in American cuisine and serves dinner only. Reservations are required.

Cinnecita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana’s small print

Also known as

  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Sirenis Resort Casino Aquagames All Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per hour (rates may vary)

WiFi is available in public areas for USD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 10 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 163 reviews

Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana
Poor1.0 / 5
The MOST HORRIBLE RESORT EVER!!
I was so disappointed in this resort! Never in my life have I been to such a old, outdated and horrible resort! The service really was a nightmares. Staff mean and unfriendly. My son asked the man in charge of the activities for a ball and the guy just stuck his hand in my sons faces and said NO! I mean if u want to be dissatisfied, waste your time and money then this is the place! I travel a lot, my wife and I take 4-5 vacations a year and this was a total disaster! We had friends with us and he asked the employees to go play golf because that is what they have in website and the employee said, "Oh we have it on paper but not in real life!" Or they have on inclusive menu for the room that's what they advertise, I asked for one and the staff gave me a hard time saying they r out of menus and never brought me one! Our ceiling was leaking by the A/C I've asked for them to fix it, all they did was drain the water on the floor used one of the towels on the room and then squeezed all the nasty water into my toilet and dropped all over the wiped down the doors a bit and left. My 8 years old olmost slipped and the bathroom had water all over the place, it was disturbing and that they call a 3.5 or 4 star service and resort!!!!! The food was horrid too. My kids only ate bread and butter. Meat was like rubber and they had a microwave and a sign "heat food to your desired temperature!"
6 night trip with friends
Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana
Poor1.0 / 5
I do not recommend it
It was not comfortable. Bad service. Bad food. Very dirty rooms.
2 night business trip
Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana
Good3.0 / 5
Budget - friendly getaway
The hotel was nice but it not near anything.The food at the buffet was not so good. I did enjoy the Japanese and Mexican restaurant. The hotel is located 25 minutes from the airport. A shuttle cost about $60 one way for 2 people. The beach was nice but when we went on our party boat that part of the beach was phenomenal. The staff was nice and friendly. There is a $10/day charge for WIFI (not included). The rooms were good and housekeeping serviced the room daily. The grounds were very well kept. Overall, it was okay but I would probably stay closer to the other end of the beach when the excursions take place.
3 night trip with friends
Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana
Poor1.0 / 5
HORRIBLEl
This letter Was sent to the hotel and also to hotels.com (Unable to send complete because of characters limitation) At 3pm, there is no room available. The first room assigned to me was either occupied or not clean. So here I am, I calculate passed 5pm, no room, but my credit card fully charged for my stay. Finally I find a manager, When front desk sees us approaching, I get a room, past 5pm to get a room. Ok, let it go, calm down, try to rest. The room had a slight swage smell, I say to myself, live with it. Meanwhile, I am asking for a manager’s email or contact information, but it seems the reason this hotel is this bad is because management is hiding. Friday night I get to my room‎ and the light swage smell is now stronger, I open the balcony and try to sleep, I have had enough issues with the hotel. During the night it gets so bad I feel like throwing up, I didn’t. First thing in the morning I wait for Mrs. Romashova to arrive, explain my situation and ask for someone to come with me to the room, Mr. Frank is assigned to go with me to the room. When he walks in he is unable to breathe, he says you have to get out of this room. We go to meet with Mrs. Romashova and she States that she can’t change me from room, that they will clean this room for me, to stay away for 2 hours. This is dangerous, if this smell is coming from the a/c ducts as housekeeping states, it can be mold or a dead animal or any other situation that can be hazardous to guests health.
3 night business trip
Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana
Excellent4.0 / 5
It was a good pleasant stay but we did see some roaches and leaking in several areas including the buffet restaurant. Personnel great
7 night family trip

See all reviews

Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive, Punta Cana

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