Skip to main content.
All properties in Punta Cana, Dominican Republic
1 room, 2 adults

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive , Punta Cana

4-star4 stars
Great for familiesThis property has good facilities for families.
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000, Dominican Republic, 800-491-6126

Punta Cana beachfront property with free water park, spa
  • Free buffet breakfast and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
WiFi
Good internet service
Food
Food is all right
Cleanliness
Could use a good cleaning

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive , Punta Cana

More Info: 866-539-8117

  • Standard Room, 2 Double Beds (RENOVATED)
  • Suite (RENOVATED)
  • Family Suite, 1 Bedroom, Garden View (RENOVATED)
  • Romantic Double Room, 1 King Bed, Bathtub (RENOVATED)
  • Standard Single Room

What’s around Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive , Punta Cana

Landmarks

  • On the beach
  • Macao Beach - 7.4 mi / 11.8 km
  • Hard Rock Golf Club at Cana Bay - 12.5 mi / 20.1 km
  • Arena Gorda Beach - 12.9 mi / 20.8 km
  • Iberostar Golf Course - 14.2 mi / 22.9 km
  • Punta Blanca Golf Course - 12.6 mi / 20.3 km
  • White Sands Golf Course - 14.9 mi / 24 km
  • Bavaro Beach - 18.3 mi / 29.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

At a glance

Key facts

Size

  • 813 rooms
  • Arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
This property accepts local currency (DOP) only for all onsite payments.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 12 bars/lounges
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 32
  • Year Built - 2000
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch TV
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Snorkeling

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Snorkeling excursions
  • Tennis lessons
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Macao - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Le Relais Gourmand (Cost) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive , Punta Cana’s small print

Also known as

  • Grand Sirenis Punta Cana Resort Casino Aquagames
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames
  • Grand Sirenis Punta Cana Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames All Inclusive
  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames All Inclusive
  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames All Inclusive
  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Casino Aquagames
  • Grand Sirenis Casino Aquagames All Inclusive
  • Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Punta Cana Resort Casino Aquagames
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive
  • Grand Sirenis Casino Aquagames
  • Grand Sirenis Punta Cana Resort Casino Aquagames All Inclusive
  • Grand Sirenis Resort Casino Aquagames All Inclusive
  • Hotel Grand Sirenis Punta Cana Resort Casino & Aquagames
  • Sirenis Cocotal Resort Casino Aquagames All Inclusive

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for DOP 0 per day (rates may vary)

WiFi is available in public areas for DOP 0 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 366 reviews

Poor 2.0
Worst service ever
Even though Sirenis tried hard renovating the facilities, they totally forgot about training and providing a decent service to their customers. Trying to get things done in the hotel is a steep learning curve. We realized that we have to ask for things at least 3 times to hopefully get things done. There are many rude employees in the hotel, specially the room service. We appreciate the hotel trying to solve issues, but you need to invest more in training your personnel. They really need to understand that we are the ones paying for their salaries. Another big issue is the biased of service in the bars. Most of the servers are there to pick up customers, specially girls. They have a total lack of respect to customers that are in line. This is probably a cultural thing, but it’s something that many customers don’t want to see. Having food ready in the buffet is a big challenge as well. You have to normally remind them to bring food or that are basic things missing. It’s very frustrating to go and eat at those restaurants. You see sometime like 10 or 15 servers talaking with many customers waiting for something that they have already requested. It seems that you need to go with a big “I tip” sign to get things done. There are so many employees within the facility but I think, honestly, you need only 10% of them, well trained and customer oriented people. I can go on and on with many other things... Only Good thing about this hotel is the beach. Beware if sargassum!
Freddy, ca10 night family trip
Poor 2.0
We come with a kids in this NON-SMOKING resort, but.....PEOPLE SMOKING EVERYWHERE !!! In a beach, in a pools, in a water park - EVERYWHERE !!! In a beach cigarettes butts - EVERYWHERE !! Nobody clean the beach area .. In a Water Park some slides doesn't work because NO GUARD's available !! On the Beach we see the Guard just few times... Staff is absolutely NON-PROFESSIONAL !! For TV remote control we call and come to the front desk 5 times !!! They bring it to us on 6th day !!! We book some excursions - EXPEDIA GUY OVERCHARGE US on $20 .... And i must come next 2 days to the EXPEDIA office , because guy told us he bring the cash for this difference... Finnaly, we are waiting in a morning about 2 hours for excursion - for a some reason NOBODY COME !!! And we must wait for EXPEDIA guy for money back another 2 hours !!! We dont come to this resort for a waisting our time, guys !!! RESTAURANTS.... Guys - why staff in a Japanese restaurant - drunk staff !!! - bring the menu - if they prepare the same food for everyone ??? In a Japanese restaurant salsa in a salad bar !!! Its a joke ???!!! Italian restaurant - far-far-away from Italian too !!! French - the same... Brasilian - is so-so, but salad bar with a salsa on the level of Japanese... Impossible to eat only meat without fresh vegetables !!! Vines - same s*it in every restaurant - absolutely cheap and bad smelly... FINNALY - WE ARE NEVER EVER COME TO THIS RESORT AGAIN AND RECOMMEND TO ALL OUR FRIENDS FIND SOMETHING BETTER
us8 night family trip
Fair 4.0
It has been a non-stop ... the first room assigned had to be replaced because a bad smell and dirty bathroom, the second room is on a third floor with an elevator that has never worked since we arrived (building 21). The cleaning service every day forgets something, soap, towels, or takes the sheets from the sofa bed and does not put them back, or does not put the beers ... etc ... the pool has no music, if is an activity on the beach, the pool runs out of music ... a very large hotel and there is no internal transport service ... only for STP "haha" the restaurants are mostly poor quality an small portions.. “The American, the Mediterranean and the Italian” are the worse, the Japanese good food, but the first client to arrive instead of sitting in front of the iron have to do it in the corner haha ​​(whoever arrives early will be punished and who arrives late benefited) ... the French restaurant is one of the best hotel .. !!! The buffet table good variety, average quality ... Now. !!!! There is a chef who is the most anti-professional and impolite I've seen "Felipe ”, He does not speak to the client, when he is on the iron he only attends to 1 person with an empty iron and until he finish with it does not ask to the next one, if you ask for 3 steaks he insist that it is 1 (as if the meat were out of it) when you tell him to put the 3 or 6 steaks he complaint and change the face... Anyway ... it’s ore but no enough characters...
Carlos, us7 night trip
Good 6.0
Room was comfortable and overall the property was well maintained. The waterpark was adequate and kids particularly seemed to enjoy it. The casino was a huge disappointment with only 8 slots and 3 tables nobody really went there. The food was overall always cold which made it bland and for dinner you were either offered cheap off brand beer or cheap off brand wine. A-la-carte restaurants mainly had a set meal that they provided and you couldn’t order anything else. The reservation system for the restaurants was really bad. You line up at 6:30 pm not knowing if that restaurant will be open and they give u a reservation for between 6:30 and 9 that night if available. A lot of haggling on property which made us not want to leave our room and they all but demand a tip for absolutely everything. They force you to make reservation for two of the restaurants through your concierge as a scam to get you face to face with the concierge. Our concierge Jimenez (Jimmy) called our room telling us to come make our dinner reservations. He tried getting us to attend a VIP breakfast and tour (it’s actually a timeshare pitch) the next morning, which was supposedly a feel good thing they do for all guests. The following morning while we were still sleeping at 0810 Jimenez called our room. When we went and told him we would not attend he started to say we let him down. He had the audacity to ask us to reschedule our excursion that we paid for and got mad when we said we would not. NEVER AGAIN!
Dav, usOther trip
Good 6.0
Pros: Modern, nicely decorated rooms. Pools with plenty of space and deep end up to 7ft made for fun swimming. Lots of shaded areas and plenty of palapas. Fresh fruit juices at breakfast were great. Staff was very pleasant. Cons: 1) After check-in, went to room which was supposed to be ready, but surprisingly room was wide open. Bellman was showing us all the features as I looked around and saw dirty towels on balcony and more than dirty toilet. Bellman was very apologetic, called maid and waited for her to return to finish cleaning room while we left for some time to have lunch. Another day, we were out all day and returned at 4pm only to find our room still wasn’t clean. 2) Food wasn’t impressive and far less pleasing than other all-inclusives. Shrimp fajitas at the Mexican restaurant was disappointing, with tiny dime-sized shrimp that reminded me of reconstituted shrimp. Most of the food was over cooked. The best meals were the ones at the beach snack bar, where they had fresh fish fry one day and seafood paella for another. 3) Drinks were bottom shelf. I’m not much of a drinker but like the frozen mixed drinks. Unfortunately, it seemed like their drink machines were broken often and the drinks would come out as pure liquid instead of the icy consistency. 4) Lots of seaweed at beach. Hotel doesn’t seem to remove it like in other resorts so it builds up. 5) No cold water in room one day, which also meant no flushing toilet. Took a while for maintenance to fix.
MGC, usFamily trip

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive , Punta Cana

Is the description of this hotel not correct? Tell us