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Las Alcobas, a Luxury Collection Hotel, Mexico City

Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

Property amenity
Presidential Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, soundproofing, free WiFi
Property entrance
Premium Room, 1 King Bed, Corner | Premium bedding, in-room safe, soundproofing, free WiFi
Restaurant

Overview of Las Alcobas, a Luxury Collection Hotel, Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

9.8/10 Exceptional

245 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Health club
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services
For families
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Premium bedding
  • Free self-parking

Room options

About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 8 min walk
  • Chapultepec Park - 9 min walk
  • Auditorio Nacional - 12 min walk
  • Parque Zoologico de Chapultepec - 16 min walk
  • Antara Polanco - 2 min drive
  • National Museum of Anthropology - 3 min drive
  • Soumaya Museum - 9 min drive
  • The Angel of Independence Monument - 4 min drive
  • Chapultepec Castle - 14 min drive
  • Toreo Parque Central - 4 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Polanco Station - 10 min walk
  • Auditorio Station - 16 min walk
  • San Joaquin Station - 24 min walk

Restaurants

  • La Única - 1 min walk
  • Sushi Roll - 1 min walk
  • La 3Ra Ronda - 1 min walk
  • Barezzito - 1 min walk
  • Matisse - 1 min walk
Map

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City offers a great location, putting you within a short 10-minute walk of Paseo de la Reforma and Chapultepec Park. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a health club and a fitness centre. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Polanco Station is 10 minutes away.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–11:30 AM
  • Restaurant
  • Room service

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Frequently asked questions

Does Las Alcobas, a Luxury Collection Hotel, Mexico City offer free cancellation for a full refund?
Yes, Las Alcobas, a Luxury Collection Hotel, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Las Alcobas, a Luxury Collection Hotel, Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, there's free self parking.
What are the check-in and check-out times at Las Alcobas, a Luxury Collection Hotel, Mexico City?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Las Alcobas, a Luxury Collection Hotel, Mexico City and nearby?
Las Alcobas, a Luxury Collection Hotel, Mexico City has a spa and a health club.
Are there restaurants at or near Las Alcobas, a Luxury Collection Hotel, Mexico City?
Yes, there's an on-site restaurant.
What's the area around Las Alcobas, a Luxury Collection Hotel, Mexico City like?
Las Alcobas, a Luxury Collection Hotel, Mexico City is a short 8-minute walk from Paseo de la Reforma and 9 minutes' walk from Chapultepec Park. Travellers say that this hotel is in a good location.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Gordon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch. I'll only stay at this hotel going forward :)
Jesus, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks. The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Nataliya, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Swathi, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Needs a bar
Anju, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Me encsnto, muy tranquilo y confortable
LUZ, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Ricardo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
ann hazel, 3-night trip
Verified Hotels.com guest review