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Motel One Hamburg-Alster, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.
Steindamm 102HamburgHH20099Germany, 800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Vibe
Awesome vibe
Bar
Bar is awesome
Amenities
Great amenities
411See all 411 Hotels.com reviews
From 637 reviewsTripAdvisor Traveller Rating

Motel One Hamburg-Alster, Hamburg

Hotel Info: 866-539-8117

from $85
  • Room, 1 Queen Bed
  • Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 460 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Motel One Hamburg-Alster
  • Motel One Hotel Hamburg-Alster
  • Motel 1 Hamburg Alster
  • Motel One Hamburg Alster Hotel Hamburg

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • 5 percent tourism fee will be charged

Optional extras

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 9.50€ per person (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Motel One Hamburg-Alster, Hamburg’s small print

Also known as

  • Motel One Hamburg-Alster
  • Motel One Hotel Hamburg-Alster
  • Motel 1 Hamburg Alster
  • Motel One Hamburg Alster Hotel Hamburg

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • 5 percent tourism fee will be charged

Optional extras

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 9.50€ per person (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 411 reviews

Motel One Hamburg-Alster, Hamburg
Outstanding5.0 / 5
This is service!
The staff is just incredible! So helpful and friendly
2 night romance trip
Motel One Hamburg-Alster, Hamburg
Outstanding5.0 / 5
WTCE
This is our groups second year to stay and the staff was very helpful and friendly as last year. we will be back next year. thank you for a great stay.
6 night business trip
Motel One Hamburg-Alster, Hamburg
Outstanding5.0 / 5
Close to train station and walkable to city sights
I like the Motel One hotel chain. Their colors and "fish TV music" are comforting. The rooms are small and breakfast is not included however. This location was close to everything we needed with a short walk. The hotel staff was very friendly too. We would recommend this hotel.
1 night romance trip
Motel One Hamburg-Alster, Hamburg
Excellent4.0 / 5
Sleek Hotel Close to Hamburg Central Station
I was pleasantly surprised by the quality of the hotel, with respect to the physical plant, the professional service and staff and general atmosphere. The only things I would suggest would be to move the desk close to electrical outlets, as opposed to across the room. I conducted some furniture rearrangement and then all was good. Also, it would be good to have some real soap and not the thin "body wash" that doubles as shampoo. The breakfast was not included in the rate and for 7,50, I thought should have included some salmon, herring or some type of fish. The coffee, though, was excellent and overall, I would and will return to this hotel. It's about 1 km from the Hamburg Hauptbahnhof and an easy walk.
3 night business trip
Motel One Hamburg-Alster, Hamburg
Excellent4.0 / 5
Modern and clean hotel
Room size is small but ok for short staying
2 night family trip

See all reviews

Motel One Hamburg-Alster, Hamburg

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