All hotels in Mai Khao, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Grand West Sands Resort & Villas Phuket, Mai Khao

5-star5 stars
65 Moo 4Mai KhaoPhuket83110Thailand

Beach resort in Mai Khao with water park, spa
  • Free WiFi and free parking
Good7.0
  • Short one night stay. WiFi didn’t work in our room, slight communication issues for us,…Mar 16, 2018
  • We loved the convenience of everything near--the beach, the pools, kids club, spa. Nice…Dec 27, 2017
242See all 242 Hotels.com reviews
From 1,290 reviewsTripAdvisor Traveller Rating

Grand West Sands Resort & Villas Phuket, Mai Khao

from $93
  • Deluxe Room
  • Deluxe Suite 1 Bedroom
  • Luxury Suite 1 Bedroom
  • Luxury Suite 2 Bedroom
  • Penthouse Pool Suite 3 Bedroom
  • Penthouse Pool Suite 4 Bedroom
  • Deluxe Pool Villa 2 Bedroom
  • Deluxe Pool Villa 3 Bedroom
  • Luxury Pool Villa 2 Bedroom
  • Luxury Pool Villa 3 Bedroom
  • Deluxe Family
  • Deluxe Family Residence
  • Luxury Villa, 4 Bedrooms, Private Pool
  • 3 Bedroom Residence with Balcony
  • 2 Bedroom Penthouse Pool Suite

At a glance

Key facts

Hotel size

  • This hotel has 558 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Water park access (surcharge)
  • Pool sun loungers
Working away
  • Business center
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sunset Breeze Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Azzuri - This beachfront restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Baan Thai - Overlooking the garden, this restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Grand West Sands Resort & Villas Phuket, Mai Khao’s small print

Also known as

  • Grand West Sands Resort Villas Phuket
  • Grand West Sands Villas Phuket Mai Khao
  • Grand West Sands Villas Phuket
  • Grand West Sands Resort & Villas Phuket Mai Khao
  • Grand West Sands Resort Villas Phuket Mai Khao
  • West Sands Hotel Phuket

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: THB 2000.00 per night

  • New Year's Eve (31 December) Gala Dinner per adult: THB 7060.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 3530.00 (from 4 to 12 years old)

Optional extras

The water park is accessible for THB 500-1000 per person, per day

Rollaway beds are available for THB 1800.0 per day

Buffet breakfast is offered for an extra charge of THB 850 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 700-1000 per vehicle (one-way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand West Sands Resort & Villas Phuket, Mai Khao

Landmarks

  • Splash Jungle Water Park - 1 min walk
  • Turtle Village - 4.3 mi / 6.9 km
  • Nai Yang Beach - 7.1 mi / 11.4 km
  • Blue Canyon Country Club - 7.2 mi / 11.6 km
  • Sirinat National Park - 7.5 mi / 12.1 km
  • Wat Pra Thong - 10 mi / 16.1 km
  • Nai Thon Beach - 11.8 mi / 19 km
  • Bang Rong Pier - 12.2 mi / 19.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 17 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Good 7.0 From 242 reviews

Grand West Sands Resort & Villas Phuket, Mai Khao
Exceptional10.0
Big like
Facilities, environment and staffs are excellent:)
Enkhtuvshin, us9 night family trip
Grand West Sands Resort & Villas Phuket, Mai Khao
Exceptional10.0
Well Needed
Had just arrived in Phuket Airport at 2AM and was very exhausted from the entire travel - especially after a 15 hour layover in China. Arrived and service was very quick and genial. Although we arrived late at night we still received stellar customer service. Hotel room itself was pleasant - very clean - shower was hot and well needed. Bed was roomy and comfortable. Easy to fall asleep on. A perfect nearby place to relax after long flights. The following morning: Pool area was amazing - very aesthetically pleasing and literally right next to the beach. Restaurant nearby as well as a small mart for snacks. Only booked the night but wish we could've stayed longer! A decent resort for the price! Recommended if you tour the area!
Vasmer, us1 night romance trip
Grand West Sands Resort & Villas Phuket, Mai Khao
Fair4.0
Not a good option
The room smelled like decaying animals. I got sick from the food at the Italian restaurant. It was not a good stay except for the water park, which the kids thoroughly enjoyed.
A Traveler, us4 night family trip
Grand West Sands Resort & Villas Phuket, Mai Khao
Exceptional10.0
The resort is big and beautiful. All the staff were nice and helpful. The breakfast was pretty good with variety of food. The beds was comfortable. It's perfect if some facilities could be fixed like the sockets and toilet but it did not affect our use indeed. The resort is only one step to the Mai Khao beach and we enjoyed the nice sunset there. My kid loved the water park which is next to the resort.
Alice, hk2 night trip
Grand West Sands Resort & Villas Phuket, Mai Khao
Poor2.0
Dont go to this hotel!!!
I booked a luxury suite for 3 persons but got a room with only a king bed. Asked for a foldable bed but they want additional 1000 baht for every night. After telling them i payed for 3 person they accepted to give us a set of bed cover and a pillow!!! I called the reception 7 times before they sent it to our room. Im not surprised and i will tell you why: 1. You have to stand in line 30 min to get into the breakfast. 2. Everything is out at the breakfast, for example the orange juice, the eggs etc. Forget the fried egg or the omelet, one person cater for thousands of customers, its a joke. Will take you 45 minutes to get an omelet (if you are lucky). 3. We waited 1h before being able to check in. 2 persons tried to check in maybe 20 different groups of people, its extremely under staffed. Its really bad, i dont recommend anyone to visit this hotel. 4. They say there is a transport passing by your room on a schedule, well its not, prepare to walk to breakfast, lobby, water park etc, and the area is huge. 5. The language skills of the staff are extremely bad. Im a member of most 5 star loyalty programs and i have never been to a hotel that hotels.com rate a 4 or a 5 where nobody understand english. There are some russians in the staff, you need to approach them, they speak excellent english, the rest...no. 6. There is nothing near so accept all or move, no city etc, except the airport and airplanes starting and waking you up every 15-20 minutes. Sincerely DONT GO TO THIS HOTEL!
A Traveler, th4 night trip

See all reviews

Grand West Sands Resort & Villas Phuket, Mai Khao

Is the description of this hotel not correct? Tell us