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Wyndham Grand Plaza Royale Hangzhou

Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Front of property
Property amenity
Executive Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe
Daily buffet breakfast (CNY 194 per person)
Exterior

Overview of Wyndham Grand Plaza Royale Hangzhou

Wyndham Grand Plaza Royale Hangzhou

4.5 star property
Luxury hotel with 3 restaurants, near West Lake
9.0 out of 10 Superb
9.0/10 Superb

304 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $139
Price available on 6/1/2023
Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Gongshu
  • West Lake - 1 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 42 min drive
  • East Railway Station - 7 min drive
  • East Railway Station (East Square) Station - 8 min drive
  • South Railway Station - 19 min drive
  • Fengqi Road Station - 6 min walk
  • Wulinmen Station - 13 min walk
  • Wulin Square Station - 15 min walk

Restaurants

  • 人民大会堂 - 3 min walk
  • 忠儿面馆 - 7 min walk
  • A TO Z C-afe - 5 min walk
  • 四海豆浆 - 7 min walk
  • 省人民大会堂花中城宴会厅 - 4 min walk
Map

About this property

Wyndham Grand Plaza Royale Hangzhou

Take in the views from the rooftop terrace when you stay at Wyndham Grand Plaza Royale Hangzhou. You can splash around at the indoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a sauna. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Free bicycles nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (7560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 194 for adults and CNY 97 for children

Children & extra beds

  • Rollaway beds are available for CNY 308 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Frequently asked questions

Does Wyndham Grand Plaza Royale Hangzhou offer free cancellation for a full refund?
Yes, Wyndham Grand Plaza Royale Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?
As of May 29, 2023, prices found for a 1-night stay for 2 adults at Wyndham Grand Plaza Royale Hangzhou on Jun 1, 2023 start from $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Wyndham Grand Plaza Royale Hangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 9:30 PM.
Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Wyndham Grand Plaza Royale Hangzhou and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Wyndham Grand Plaza Royale Hangzhou also has a garden.
Are there restaurants at or near Wyndham Grand Plaza Royale Hangzhou?
Yes, there are 3 onsite restaurants.
Does Wyndham Grand Plaza Royale Hangzhou have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wyndham Grand Plaza Royale Hangzhou like?
Wyndham Grand Plaza Royale Hangzhou is in Gongshu, a short 6-minute walk from Fengqi Road Station and 10 minutes' walk from West Lake. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very Good

房间非常大，浪费空间，但是厕所陈 旧，需要更新
shuou, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

X, 3-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Philippe, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Recommended
Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.
Matthew, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The health club was closed during my whole stay! They said they would call me a cab so I can go swimming at a different hotel! The pool was one of the main reason I even wanted to book this hotel. I was very disappointed. Even though I did decide to book this extension of one extra night. The rooms and service were really great though but nothing can make up for the pool being closed, I love to swim.
1-night romance trip
Verified Orbitz guest review

2/10 Poor

Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I don't mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I don't believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. It's just disappointing ☹️ Then when I got to my room with all my luggage. The room key did not work.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotel's fault.
J.Y, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Very nice hotel.
Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops. Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review