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Sheraton Qiandao Lake Resort, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Xin An N Road, Qiandao LakeQiandao, Chun An, HangzhouZhejiang311700China

Luxury hotel in Hangzhou with 3 restaurants, water park
  • Free WiFi and free parking
Fabulous8.8
Vibe
Awesome vibe
Room
Great room
Beach
Beautiful beach
Pool
Great pool
25See all 25 Hotels.com reviews
From 233 reviewsTripAdvisor Traveller Rating

Sheraton Qiandao Lake Resort, Hangzhou

from $100
  • Club Room, Lake View
  • Deluxe Room, Garden View
  • Deluxe Suite
  • Deluxe Room, Lake View
  • Premium Room, Lake View
  • Premium Suite
  • Deluxe Room, Garden View-Special Offer

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Water park
  • Number of indoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Scuba diving nearby
  • Water park access (surcharge)
  • Outdoor pool
  • Health club
  • Children's pool
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 1,694
  • Conference space size (meters) - 157
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

Fishing - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

Feast - This buffet restaurant serves breakfast, lunch, and dinner.

Yue - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Spa tub
  • Bicycle rentals on site
  • Playground on site
  • Water park access (surcharge)

Nearby

  • Golfing nearby
  • Scuba diving nearby

Sheraton Qiandao Lake Resort, Hangzhou’s small print

Also known as

  • Sheraton Qiandao
  • Sheraton Qiandao Lake
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort
  • Sheraton Qiandao Lake Resort Hangzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 400.0 per night

Buffet breakfast is offered for an extra charge of CNY 158 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 1800-7000 per vehicle (one way)

Airport shuttle for children between the ages of 1 and 18 costs CNY 1800-7000 (one-way)

Wired Internet access is available in guestrooms for CNY 80 per day (rates may vary)

Wired Internet access is available in public areas for CNY 20 per hour (rates may vary)

Area shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Qiandao Lake Resort, Hangzhou

Landmarks

  • On the waterfront
  • Xiyuan Wharf - 21 min walk
  • Shijatang Park - 26 min walk
  • Wangutang Park - 34 min walk
  • Weiping Ferry Terminal - 2.8 mi / 4.6 km
  • Yueping Park - 26.7 mi / 43 km
  • Jiangnan Park - 27.4 mi / 44.1 km
  • Xin'an Dam - 30.8 mi / 49.5 km

Getting around

  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 25 reviews

Sheraton Qiandao Lake Resort, Hangzhou
Very Good8.0
Will come back!
Was a very happy stay... Got free upgrade to business room...wonderful!! You don't want to go home to your own apartment again...Service, hotel, location were perfect. Can only recommend..
Stefan, us1 night romance trip
Sheraton Qiandao Lake Resort, Hangzhou
Very Good8.0
Overall is ok, just the check in process a bit slow
Ng, my1 night trip
Sheraton Qiandao Lake Resort, Hangzhou
Exceptional10.0
Great place to visit
Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Kevin, cn2 night trip with friends
Sheraton Qiandao Lake Resort, Hangzhou
Good6.0
Hot water was not hot enough, We hung the breakfast order before 11pm the night before but no one took it Mattress too soft with a lump in the middle end of the bed. Got a taxi through the hotel which the hotel had the driver's mobile number. If the driver succeeded in bargaining with a passerby in the middle of the way, we would have some stranger in the taxi in our trip. The hotel operator said we could complain to the taxi company assuming Sheraton had no responsibility.
A Traveler, as2 night trip with friends
Sheraton Qiandao Lake Resort, Hangzhou
Very Good8.0
Airconditioning not working but still a good hotel
I spent 3 nights there but the airconditioning was not working all 3 nights even though it was being fixed everyday, I don't know what happened but it did make my sleep very bad. Other than this issue, I would not complain too much as the hotel property by itself is very good and at excellent location. I will stay there again if the airconditioning going to work next time.
Simon saiwing, as3 night romance trip

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Sheraton Qiandao Lake Resort, Hangzhou

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