10/10 Exceptional
9 July 2023
Cesare
Cesare, 2-night trip
Verified Hotels.com guest review
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Hotel Horizon Wellness & Spa Resort, BW Signature Collection
4-star hotel in Varese with spa and indoor pool
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Hotel Horizon Wellness & Spa Resort, BW Signature Collection
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Overview of Hotel Horizon Wellness & Spa Resort, BW Signature Collection
8.8
Fabulous
Property highlights
- Pet-friendly
- Pool
- Spa
- Free parking
- Air conditioning
- Free WiFi
Via Giovanni Macchi 61, Varese, VA, 21100
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- Seasonal outdoor pool
- Spa tub
- Pool bar
- Coffee shop/cafe
For families
- Children stay free
- Cots/infant beds (surcharge)
- Private bathroom
- Television
- Garden
- Terrace
Room options
About this area
What's nearby
- Lake Lugano - 21 min drive
Getting around
Restaurants
- Sushi Zero - 4 min drive
- Roadhouse Restaurant - 3 min drive
- Ristorante Volo a Vela - 16 min walk
- Pasticceria Virgilio - 13 min walk
- Unibirra - 2 min drive
About this property
Hotel Horizon Wellness & Spa Resort, BW Signature Collection
Languages
English, French, German, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
- 63 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is 11 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests are required to present Italy's COVID-19 Green Pass certificate to access the property's indoor public spaces, including the restaurant and spa.
- The spa, including the wellness area, outdoor and indoor pools, is open 9 AM-9 PM daily and closed every Monday morning. Guests must contact this property in advance to reserve spa access (surcharge; subject to availability).
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets allowed (1 total)*
- Service animals welcome
- Specific rooms only, restrictions apply*
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
- Hosted evening meals daily for a surcharge
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's menu
What to do
- Golf lessons nearby
- Hiking/biking trails nearby
- Mountain biking nearby
Working away
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- Fitness centre
- Adjacent to a golf course
- An indoor pool
- Seasonal outdoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
Accessibility
- Wheelchair-accessible
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Well-lit path to entrance
Room amenities
Be entertained
- 32-inch LED TV
- Digital TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
Sleep well
- Down duvet
- Cot/infant bed (surcharge)
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Bath or shower
- Bidet
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.
Dining
Mirron Restaurant – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
- Hosted evening meal costs EUR 25
Children & extra beds
- Cots/infant beds are available for EUR 10 per night
- Rollaway beds are available for EUR 30.0 per night
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 10 per accommodation, per night
Pool, spa, & gym (if applicable)
- The seasonal pool is open from June to September
- Guests under 4 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May until 30 September.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Children under 14 years old are not allowed in the wellness area.
Also known as
Relais sul Lago Hotel Varese
Relais sul Lago Hotel
Relais sul Lago Varese
Relais sul Lago
Horizon Wellness Spa Resort
Hotel Horizon Wellness Spa Resort BW Signature Collection
Frequently asked questions
Reviews
8.8
Fabulous
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
12 June 2023
Per
Per, 1-night trip
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10/10 Exceptional
10 May 2023
Egidio
Egidio, 1-night trip
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10/10 Exceptional
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ludovic
ludovic, 2-night trip
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Joshua, 3-night romance trip
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Giancarlo
Giancarlo, 2-night trip
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10/10 Exceptional
19 March 2023
michel
michel, 3-night trip
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10/10 Exceptional
12 March 2023
Mauro
Mauro, 1-night trip
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10/10 Exceptional
25 February 2023
Christian
Christian, 1-night romance trip
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6/10 Good
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SIMON
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Additional information about Expedia Group
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