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Chateau Saint John Trademark Collection by Wyndham

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Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Chateau Saint John Trademark Collection by Wyndham

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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
Luxury hotel in Saint John with bar/lounge and 24-hour fitness

9.2/10 Superb

1,024 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
369 Rockland Rd, Saint John, NB, E2K3W3

Room options

About this area

What's nearby

  • Heart of Saint John

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • Sense of Tokyo - 12 min walk
  • Vegolution - 12 min walk
  • Billy's Seafood Company - 13 min walk
  • Ta-Ke Sushi - 14 min walk
  • Tim Hortons - 14 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

Chateau Saint John Trademark Collection by Wyndham is a great choice for a stay in Saint John. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. The comfortable beds and breakfast get great marks from fellow travellers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5 AM
  • Express check-in available
  • Minimum check-in age – 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Château Saint John Ascend Collection Hotel
Château Ascend Collection Hotel
Château Saint John Ascend Collection
Château Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Frequently asked questions

Does Chateau Saint John Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Chateau Saint John Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chateau Saint John Trademark Collection by Wyndham?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Chateau Saint John Trademark Collection by Wyndham on 6 February 2023 start from €113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chateau Saint John Trademark Collection by Wyndham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chateau Saint John Trademark Collection by Wyndham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateau Saint John Trademark Collection by Wyndham?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Chateau Saint John Trademark Collection by Wyndham?
You can check in from 3 PM - 5 AM. Check-out time is 11 AM. Express check-in and contactless check-out are available.
What is there to do at Chateau Saint John Trademark Collection by Wyndham and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Chateau Saint John Trademark Collection by Wyndham?
Yes. Nearby restaurants include Sense of Tokyo (12-min walk), Vegolution (12-min walk) and Billy's Seafood Company (13-min walk).
What's the area around Chateau Saint John Trademark Collection by Wyndham like?
Chateau Saint John Trademark Collection by Wyndham is in the heart of Saint John, a short 11-minute walk from Harbour Station and 11 minutes' walk from Saint Joseph's Hospital. Travellers say that the hotel is in a great location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay. This was our 51 anniversary. Staff so helpful and friendly. Breakfast was great. Loved the boiled eggs. Hope to come back again.
Candy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Second visit, always excellent.
Our stay was very good. Service at check in was outstanding. Staff was friendly and helpful.
Patrick J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel is in a good condition. Staff are helpful unless you forget you tooth brush and toothpaste. If you need these you are paying top dollar . Breakfast was good, coffee hot and great. Fresh fruit was a nice touch. Staff are helpful for weekly stays, weekend rates go up and don’t except CAA or Gov’t rate . They do have a hospital rate which was great as I had family in the hospital during my visit
james, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An excellent hotel, great rooms, free heated insid
Ralph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

O Canada
Easy check-in, staff were all very friendly and helpful. Included breakfast was nice, perfect way to start the day. Room was laid out well and bed was comfortable.
patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review