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W New York - Downtown, New York

4.5 stars4.5 stars
8 Albany StreetNew YorkNY10006United States of America, 800-491-6126
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Excellent4.3 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
289See all 289 Hotels.com reviews
From 1,111 reviewsTripAdvisor Traveller Rating

W New York - Downtown, New York

Hotel Info: 866-539-8117

from $259
  • Cool Corner Room, 1 King Bed, Corner
  • Spectacular Room, 1 King Bed
  • Wonderful Room, 1 King Bed, Non Smoking
  • Wow Suite
  • Wonderful Room, 1 King Bed
  • Fabulous Room, Room, 1 King Bed
  • Spectacular Room, 2 Double Beds
  • Spectacular Room, 1 King Bed
  • Ultra Cool Corner Room
  • Fabulous Room, 2 Double Beds
  • Cool Corner Room
  • Spectacular Room, Double Room

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 58 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Due to renovations, this property's restaurant will be closed until further notice. During the restaurant transition, only beverage services will be available from room service and Living Room Bar & Terrace. For more details, please contact the office using the information on the reservation confirmation received after booking.

Other information

  • Smoke-free property

In the hotel

Things to do
  • 24-hour fitness facilities
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Meeting rooms 4
  • Conference space size (feet) - 4736
  • Conference space size (meters) - 440
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recent reviews

Excellent 4.3 /5 from 289 reviews

W New York - Downtown, New York
Excellent4.0 / 5
Modern convenience
Right location next to 9/11 Ground Zero. Unfortunately the restaurant was closed. Still plenty of restaurants nearby and easy to get on the metro around the corner. Staff very friendly. Very modern just a little too dark inside. The bed though was very comfortable.
3 night romance trip
W New York - Downtown, New York
Fair2.0 / 5
Dark cold and sad
This is a very tired W Hotel and there are better Hotels in the area. Hotel was probably nice years ago but has fallen on hard times. No Valet available upon arrival and check in is on the fifth floor so you need to leave your car and hope it is still there when the Valet finals gets to it... lobby small, dark and perfect if you are a vampire... it has a depressing feel to it... outside bar overlooking the World Trade Center is closed and looks abandoned and sad which is unfortunate as the view from the bar is excellent... Front desk staff cold and disconnected... sensational double means your room is directly (and I mean directly) across the hall from the noisy elevators and they say nothing when you book about this... I even inquired about another room and the front desk employee said and I quote " that's the room you booked so that's the room you get!"... such a warm feeling....
1 night business trip
W New York - Downtown, New York
Poor1.0 / 5
Horrible staff
Horrible. Rude staff.
1 night business trip
W New York - Downtown, New York
Outstanding5.0 / 5
Huge stain on mattress and someone rifled through my work van wherever the valet parked it but overall very comfortable and nice place
1 night business trip
W New York - Downtown, New York
Good3.0 / 5
Small room, the lobby is dark and no one over there when we arrived. I need to call the hotel to make sure if I was in the wrong location. Bath is small, towel rod and toilet paper rod need to repair. First time stay at W, I paid over $800 for 2 nights stay, no different than the Holliday inn or courtyard next door. This is not what I expect for a $400+/night. won't come back.
2 night business trip

See all reviews

W New York - Downtown, New York

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