Nestled in the heart of the historical district, Skotel Alpine Resort offers a family-friendly haven. Unwind on the garden terrace or challenge your loved ones at the arcade/game room. With ski equipment rentals and storage, as well as access to a sauna and spa tub, this resort has something for everyone.
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
What's nearby
Tongariro National Park - 1 min walk - 0.0 km
Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
Lower Tama Lake - 18 min walk - 1.5 km
Whakapapa Ski Area - 5 min drive - 6.5 km
Turoa Ski Area - 55 min drive - 85.0 km
Getting around
Taupō Airport (TUO) - 76 min drive
Restaurants
Tussock Bar and Restaurant - 6 min walk
Knoll Ridge Cafe
Lorenz's Bar And Cafe Ruapehu - 7 min drive
Fergusson's Cafe - 3 min walk
The Terrace - 2 min walk
About this property
Skotel Alpine Resort
Located near a train station, Skotel Alpine Resort is a great choice for a stay in Whakapapa. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a hot tub, a sauna, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
48 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Shared refrigerator
Snack bar/deli
Traveling with children
Toys
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Hot springs nearby
Fishing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Ski equipment rentals
Ski storage
Snow sports gear
Facilities
6 buildings/towers
Built in 1986
Garden
Picnic area
Terrace
Library
Piano
Fitness center
Arcade/game room
Hot tub
Sauna
Accessibility
Thin carpet in public areas
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Sleep well
Bed sheets provided
Stay connected
Free WiFi
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
Renovations and closures
The following facilities are closed on Friday, Saturday, and Sunday:
Full-service spa
Sauna
Hot tub
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park
Frequently asked questions
Does Skotel Alpine Resort offer free cancellation for a full refund?
Yes, Skotel Alpine Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Skotel Alpine Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Skotel Alpine Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Skotel Alpine Resort?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Skotel Alpine Resort and nearby?
Have fun with onsite winter activities like skiing. Additional recreation nearby includes hot springs. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a fitness center. Skotel Alpine Resort also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Skotel Alpine Resort?
Yes, there's an onsite restaurant.
What's the area around Skotel Alpine Resort like?
Skotel Alpine Resort is a short 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and 16 minutes' walk from Lower Tama Lake. Travelers say that the hotel is in a great location.
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Reviews
Skotel Alpine Resort Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities, including the hot tub, were highly recommended and provided a relaxing experience. (4 reviews)
Breakfast was a highlight with a lovely menu and terrific options. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Restaurant
View
Food
Bathroom
Bed
Value
National parks
Reviews
Verified
10/10 Exceptional
Feb 4, 2026
It was quite a fun dinner and breakfast around the nice walks from the hotel
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
staff was very helpful and the food was very good
michel
michel, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Best location, perfect rooms
Kirsten
Kirsten, 8-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Nice view of the mountains, nice play area for children, it was nice to be able to book a private spa session with children
Alivia
Alivia, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Rustic, national park lodge. Perfect for outdoor orriented travelers looking for a clean room, friendly staff and quality food in an ideal location.
Andy
Andy, 2-night trip
Verified
8/10 Very good
Mar 13, 2026
No shops nearby. Good view of Mt Ruapehu.
Barbara Ann
Barbara Ann, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Nothing fancy, we did have our own bathroom, which was a plus. View of Mt Doom is awesome and had a great 10 plus mile hike. Good bar and food!
Kent
Kent, 2-night trip
Verified
8/10 Very good
Feb 5, 2026
Room was clean and spacious and staff was friendly. The restroom was a bit outdated. Overall it was a good choice, great for access to trails and gondolas. The restaurant is quite good.
Massimo
Massimo, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Great location to the National park trails.
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The staff were most helpful at the front desk and restaurant.
nathan
nathan, 3-night trip
Verified
8/10 Very good
Sep 13, 2025
We really enjoyed our stay! A great place for families
Monica
Monica, 3-night trip
Verified
8/10 Very good
Jan 10, 2026
Helpful staff and good restaurant on site. The room was clean, albeit super hot and there was no fan or air con. The kitchen is small considering the size of the site but had most things one would need.
Harrison
Harrison, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
cristine
cristine, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2025
Great location for exploring the hikes.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Lovely old style hotel lodge.
Really nice and friendly staff.
The restaurant food was also really good, and big portion sizes.
Patrick
Patrick, 3-night trip
Verified
8/10 Very good
Jun 25, 2025
A decent place with great views of the mountains.
Pofen
Pofen, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Good hospitality
Great atmosphere
Bar and restaurant was pretty good.
Overall loved the place and will recommend people going to whakapapa village.
Radhika
Radhika, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2024
Great alpine hotel
Amazing food at the restaurant
Vitaly
Vitaly, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Loved our stay
Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
elisabeth
elisabeth, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Lovely staff, great location
Roddena
Roddena, 2-night trip
Verified
8/10 Very good
Apr 29, 2025
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Fantastic stay with beautiful views and great walking trails
ferdi
ferdi, 1-night trip
Verified
8/10 Very good
Apr 7, 2024
Excellent location, friendly staff. We had a great stay!
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Family friendly, beautiful staff
Waimirirangi
Waimirirangi, 1-night trip
Verified
8/10 Very good
Sep 21, 2025
Quite old. But really good food. The staff was young and really friendly