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1 room, 2 adults
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Hotel Marionetas, Merida

3 stars
Calle 49 No 516 x 62 y 64 Col CentroMeridaYUC97000Mexico, 800-491-6126
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Excellent4.2 / 5
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Comfort
Rather comfortable
WiFi
Good internet service
86See all 86 Hotels.com reviews
From 279 reviewsTripAdvisor Traveller Rating

Hotel Marionetas, Merida

Hotel Info: 866-539-8117

from $56
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Junior Suite Deluxe with Kitch&Terrace
  • Classic Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-12:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (9 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle within 600 km *

Also known as

  • Hotel Marionetas
  • Hotel Marionetas Merida
  • Marionetas
  • Marionetas Merida

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Ecotours on site
  • Golfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2002
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Washer/dryer
Sleep well
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 14-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Hotel Marionetas, Merida’s small print

Also known as

  • Hotel Marionetas
  • Hotel Marionetas Merida
  • Marionetas
  • Marionetas Merida

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 86 reviews

Hotel Marionetas, Merida
Good3.0 / 5
Quaint Hotel With All the Essentials
This is a quaint hotel located about a 10 minute walk from the heart of downtown Merida's main plaza. The hotel staff were very friendly, and they were accommodating to any requests that I had. There was one day when I returned to my room after a long day of touring the Mayan sites, and I was really looking forward to a shower, but the water was completely out. I went down to the front desk and alerted them to the issue, and after about 30 minutes they had the issue resolved. While this was an inconvenience, the hotel staff managed to fix the issue promptly, and I was pleased at their response. My specific hotel room also did not have a good way to block the windows for privacy, since one of the windows only had a sheer curtain covering the window. This was an annoyance, but didn't really affect my stay, but it would be nice if in the future they could put real curtains on all of the outside windows. I never had breakfast at the hotel since they don't start serving breakfast until 8:00am, and I was usually on the road prior to that time, so I cannot comment on that service, but it is available if needed. The hotel is also located right by a small convenience store where you can stock up on cheap snacks and drinks for the road. There are also plenty of restaurants nearby to choose from, so there is no shortage of places to eat within walking distance.
5 night trip
Hotel Marionetas, Merida
Poor1.0 / 5
Disappointing added costs and false description
I reserved the room with two queen beds. We were provided two full size beds. When I brought it to the attention of the hotel representative he indicated the website had the wrong information and that the hotel did not have rooms with two queens. I informed him the information was provided by the hotel. The front desk person was rude with no manners to treat guests. The size of beds are one of my determining factors in selecting a hotel. Also, by error I reserved for two persons rather than four persons. The hotel ended charging me an additional amount about 2/3 more than the room's original cost, even though I showed to the hotel representative that Hotels.com website had no difference in cost. As for parking, they wanted more per night, which I was OK with the price, however, the sign in their parking lot indicated half of what the hotel was asking me. The hotel tried to make additional money where they could. In addition the acoustics in the rooms are terrible. You can perfectly well hear people walking and talking on the corridor at night. The bath room has a short wall open at the top to the rest of the room. No sound privacy. This has been my biggest disappointment.
3 night family trip
Hotel Marionetas, Merida
Outstanding5.0 / 5
Great little place. Clean, great location, nice owner and super other clients.
4 night trip
Hotel Marionetas, Merida
Excellent4.0 / 5
Simple and good value, well located
Very well located hotel - clean and cozy. Nice rooms, pretty pool. Great value for the price paid. Breakfast was good: fresh fruit, bread and butter, coffee and orange juice. The only minus: the beds were a bit hard, and for a couple of my friends that made them a bit uncomfortable.
2 night trip with friends
Hotel Marionetas, Merida
Excellent4.0 / 5
Authentic and nicely priced.. Just not excellent!
We had the pleasure of being in Merida for almost a month, we tried many levels of accommodations and different places to stay. This Hotel was fine, it is nicely located in Centro. The staff speaks pretty good English and the setting is very authentic. We did find the rooms very dark and a slight musty smell when the AC was on.. It was cool enough so we did not need it very much. The breakfast are basic, jam, rolls, fruit, a weird yogurt and extremely nice coffee. The WIFI was crucial to our stay because we were working, a couple of the days it was down, back, down, a little frustrating.. then it work! OVER ALL- good.
3 night business trip

See all reviews

Hotel Marionetas, Merida

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