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1 room, 2 adults

Hotel Santo Domingo, Madrid

4-star4 stars
Great for familiesThis property has good facilities for families.
San Bernardo 1, Madrid, Madrid, 28013, Spain

4-star hotel with outdoor pool, connected to the airport, near Plaza de Santo Domingo
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 3,173 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Tasty breakfast
Ordinary pool
Could use a good cleaning

Hotel Santo Domingo, Madrid

from $92
  • Economy Double Room (located in the 20th century building)
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Triple Room

What’s around Hotel Santo Domingo, Madrid

Top spots nearby

Recommended by this property

  • Plaza de Santo Domingo (2-minute walk)
  • Teatro Rialto (2-minute walk)
  • Lope de Vega Theatre (2-minute walk)
  • Teatro Compac (2-minute walk)
  • Plaza de Callao (2-minute walk)
  • Gran Via Street (3-minute walk)
  • Plaza de España (5-minute walk)
  • Plaza Mayor (6-minute walk)
  • Royal Palace (6-minute walk)
  • Prado Museum (15-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 22 min walk
  • Atocha Cercanías Station - 5 min drive
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Opera Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in rooms



  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Nightclub
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 2
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Sando - This restaurant serves lunch and dinner.

Gin Club Cuevas de Sando - Onsite cocktail bar.

Hotel Santo Domingo, Madrid’s small print

Also known as

  • Hotel Santo Domingo
  • Hotel Santo Domingo Hotel
  • Hotel Santo Domingo Madrid
  • Hotel Santo Domingo Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 14.5 for adults and EUR 14.5 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.6 From 606 reviews

    Poor 2.0
    Unfair and dishonest
    Tried to cancel my reservation 5 days in advance but hotel denied refund Be aware before making full payment reservations
    Gustavo, usBusiness trip
    Poor 2.0
    Never staying here again
    The room was falling apart. The shutter blind did not work, the chair was about to collapse, the bed was soft and felt like it should have been replaced a centuary ago. The table was glass on a metal frame which rattled uncontrollably (I had to take it apart). The bathroom was tiny, the light above the toilet did not work, there was little to no pressure in the shower and the "air conditioning" would only warm the room, not cool it. When I complained I was told "we can sell you an upgrade but it wont be ready until tomorrow". Breakfast was OK, I did not prebook it but I did request it from reception the night before, yet when I got to the breakfast room the next morning I was told I had to pay 50% more for breakfast as it was not prebooked. This was solved but the fact it was a problem in the first place is a disgrace. It was so bad I left after 2 nights and stayed elsewhere on the 3rd night. NEVER staying here again.
    Kevin, us3 night business trip
    Very Good 8.0
    Great location
    Had a great experience there, and the location was very good, and the rooms are nice. The only thing I didn’t like is the room was very warm/hot, to the point we were sweating in the room. When I told them our air conditioning didn’t work they said it was because it was winter, and the system was set for heat only. Also, photos online are of new addition, which cost more to stay in..
    Delbert, us1 night family trip
    Exceptional 10.0
    We will definitely return. The service was top notch, so was the food and the room and the location. It’s right next to the metro station. The rooftop pool was perfect and at 7:00 they close and cover the pool and set up small tables and chairs for bar service. We watched the eclipse from the next level up.
    janis, usFamily trip
    Exceptional 10.0
    Excelent location,close to most attraction Madrid
    Tirso, usFamily trip

    Hotel Santo Domingo, Madrid

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