Hotel Phoenix, Reykjavik

Great service, nice staff, good rooms, good breakfast. Located at a walking distance from all the action, stores and good restaurants, this is a good spot to stay.

The breakfast was great. The room was clean and warm. Location is easy access. But we need to pay for wifi. We have to ring the bell of hotel door and wait until someone come to open the door.

Hotel Phoenix was a good choice, but it has only 9 rooms and run like a bed and breakfast. It has very limited service. Their strict 4pm check in time was inconvenient. The front door is always locked and they won't answer if you come after hours. Breakfast was good.

This was really a B&B with private bathrooms. The Owners were very attentive and helpful, providing 24 hour service. Breakfast was included, and was quite substantial. Coffee and tea include, with refills provided without asking. It is a 3 story walk up. The Owners brought the bags to your room and brought them down when leaving. We were there during warm days, and there is no air conditioning. That, combined with small room windows, left the room warm at night. Perhaps the offer of a fan would make it more comfortable. Location was perfect for walking and getting buses, etc. Would stay there again without hesitation.

Nice place with a decent location, but the owner is not very accommodating. He makes it clear that things can only be done on his terms. Plus he is a little bit greedy, wanting to charge 5 euro per day for access to his wifi, and he wanted to charge my wife 2 euro for a cup of hot water (we had our own cups, tea bags and sweetener, so all we needed is water). You would think that if anything should be no charge in Iceland, it should be a cup of hot water.