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Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Kokini HaniGouvesCrete Island71500Greece

Beachfront resort in Gouves with spa, beach bar
  • Free buffet breakfast, free WiFi, and free parking
Very Good8.4
Cleanliness
Clean
Beach
Beautiful beach
Food
Delicious food
Amenities
Great amenities
58See all 58 Hotels.com reviews
From 3,872 reviewsTripAdvisor Traveller Rating

Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves

from $50
  • Twin Room, Garden View
  • Twin Room, Sea View
  • Family Room, Garden View
  • Family Room, Private Pool
  • Twin Room, Sea View (Front Row)
  • Bungalow, Sea View
  • Family Room, Sea View
  • Executive Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 442 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Water skiing on site
  • Windsurfing on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Beach umbrellas
  • Children's pool
  • Beach towels
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
Facilities
  • Number of buildings/towers - 33
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Tennis

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Tennis racquets
  • Premium or imported alcoholic beverages
  • Bottled liquor
  • Laundry/dry cleaning services
  • Gratuities

Spa

Rinella Spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

MAIN RESTAURANT - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

CHINESE RESTAURANT - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.

TAVERN - SNACK BAR - This family restaurant specializes in Greek cuisine and serves lunch and dinner.

Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves’s small print

Also known as

  • Mitsis Beach
  • Rinela Mitsis
  • Mitsis Rinela Beach Resort Gouves
  • Mitsis Rinela Beach Resort
  • Mitsis Rinela Beach Gouves
  • Mitsis Rinela Beach Resort All Inclusive Gouves
  • Mitsis Beach Resort
  • Mitsis Rinela
  • Mitsis Rinela Beach Chersonissos
  • Mitsis Rinela Resort
  • Rinela
  • Rinela Beach
  • Rinela Beach Mitsis
  • Rinela Beach Resort

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: EUR 4.00 per accommodation, per night

Optional extras

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for EUR 3 for 2 hours (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves

Landmarks

  • Dinosauria Park - 29 min walk
  • Cretaquarium - 29 min walk
  • Watercity Waterpark - 2.2 mi / 3.6 km
  • Heraklion Archaeological Museum - 8.5 mi / 13.7 km
  • Natural History Museum of Crete - 9.3 mi / 14.9 km
  • Convention Centre Creta Maris - 7.4 mi / 11.9 km
  • Aquaworld Aquarium - 7.7 mi / 12.4 km
  • Sarandaris Beach - 7.9 mi / 12.7 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 13 min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 58 reviews

Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves
Exceptional10.0
Nice Hotel Great Beach
Check-in was a somewhat long process. Front desk staff was very helpful. The facility was clean. Room was very nice and clean with great view. The beach process was a pain, have to give a cash deposit and retrieving deposit was a lengthy process. The offering of drinks from the bar is limited to their speciality drinks. They had no idea what a Bloody Mary or margarita was. Buffet was clean and had many options. Food was decent but not amazing. Staff did go out of way for special celebrations. I would stay here again in off season, I can’t imagine staying here when hotel is at maximum capacity.
A Traveler, us3 night trip
Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves
Exceptional10.0
Beautiful Mitsis!
Fabulous visit! Hotel and grounds are spotlessly clean. Room was very comfortable. Facilities and beach are first class and the food, drinks and service fantastic!
A Traveler, gb2 night romance trip
Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves
Exceptional10.0
Great 5* all inclusive hotel, would stay again!
We stayed 3 nights in Mitsis and we loved our stay. The room had an amazing sea view, very comfortable bed and a bathtub that was a requirement for my girlfriend. We enjoyed evenings on the balcony with a bottle of beer. The only thing that we liked less was that we needed to walk quite far from the reception. It would be better if the stairs were on the other side of the building. The food and bar service were just top class. The bar areas were great and served really nice drinks. The main food area was great and they served a lot of things, so everyone should be able to find something for themselves. The special restaurants need a reservation made the day before and unfortunately, they don't inform you that before your check-in, so there is no way to reserve the restaurant for the night you arrive. The snack bars near the pool that are working between the main meals are a great idea and their desserts are just delicious. The pool is beautiful, but for a 5* hotel could be heated for off-season. Some other pools were quite dangerous, as I slipped and fell quite bad on my back trying to walk inside, despite being careful. The reception was usually great, but there was one receptionist, with a totally wrong attitude and she made us feel like we are bothering her. There was no WiFi in the rooms, only in reception, and that wasn't very practical. Overall great hotel and we hope to come back, food, bed, location, tennis courts, sea access and pool - would recommend everything.
Cagatay, ie3 night romance trip
Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves
Exceptional10.0
Summer in Creat
Great location just a 20 min drive from the airport. Hotel is super clean and tidy. Staff is super nice, always willing to give an extra hand. Receive the help with the luggage and on the leavinng write the time with i want to take luggage and in this time it was in luggage room. Beach - The sand beach in the hotel with free sun beds and parasols .Beach boy bring a new sun bed if you ask him to find a free one Swimming Pools and Waterslides - There are 3 swimming pools at the hotel all with free sun beds and parasols. The main pool has a lovely atmosphere during the day with the animation team providing constant activities for all and gentle music played most of the day but nothing too loud.Smallest one is 50cm. 2 slides which are great for the younger kids . Bars - There are plenty of bars within the hotel providing refreshments throughout the day. Every evening music often played at the main bar including a once a week Greek night. In the little theatre children disco with animators till 9.30 and then show if threre no special show on the main terrace Internet- free wi fi in lobby and received password for 2 devices in hotel area as club member.
A Traveler, il7 night family trip
Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves
Very Good8.0
Good, could do better
Overall, the hotel was good. However the rooms need a bit of updating, the decor and the curtains looked tired. The bathrooms need a bit to TLC as well. Regarding the reservations at the Chinese and Greek restaurants, if you happen to get the late slot, the staff seems to rush you. While I appreciate you need to close for few hours, perhaps the time slots need to be adjusted accordingly to allow enough time for guests to enjoy their meals.
Somdatta, gb4 night trip with friends

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Mitsis Rinela Beach Resort & Spa - All Inclusive, Gouves

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