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Hotel Indigo Downtown-Alamo, San Antonio

3.5 stars
105 N AlamoSan AntonioTX78205United States of America, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
214See all 214 Hotels.com reviews
From 690 reviewsTripAdvisor Traveller Rating

Hotel Indigo Downtown-Alamo, San Antonio

Hotel Info: 866-539-8117

from $104
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Run of House
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Alamo View)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 Bedroom, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Hotel Indigo Downtown-Alamo
  • Indigo Downtown-Alamo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 27.00 per night

Breakfast costs between USD 10 and USD 12 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1600
  • Conference space size (meters) - 149
  • Conference center
  • Computer station
Services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Special features

Dining

1909 Bar and Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Indigo Downtown-Alamo, San Antonio’s small print

Also known as

  • Hotel Indigo Downtown-Alamo
  • Indigo Downtown-Alamo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 27.00 per night

Breakfast costs between USD 10 and USD 12 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 214 reviews

Hotel Indigo Downtown-Alamo, San Antonio
Good3.0 / 5
Close to Alamo - didn't sleep well.
Hotel Indigos have so much potential, yet the bedding and pillows ruin it for me. I travel extensively with work and never sleep well at Indigo hotels. This will be the last time I book a Hotel Indigo. The pillows are tiny - literally the size of throw pillows. Wish they would take heed and change their bedding selections.
3 night business trip
Hotel Indigo Downtown-Alamo, San Antonio
Fair2.0 / 5
Great front desk staff.....but that's about all
Not too sure I will ever stay at a Hotel Indigo again. As soon as we walked in the room I noticed the bathroom floor was dirty. White tile with black smear marks from shoes or dirty feet. The shower had orange sludge (mold or mildew) and a chunk of hair in the bottom drain. The mirrors had splash and smear marks. I called to the front desk and requested a different room. The lady was super nice and gave us an upgraded room that was clean. So we unpack our things and leave, but the door will not lock! This time a man gave us a different room. He was nice, but we were back to an original size room. Bummer. We were given free breakfast for the hour it took to get to the third and final room. The staff was nice but it was an aggravating experience. Housekeeping should make sure the rooms are clean and functional. There was no excuse for the dirty room and then the lock not working. Those things should have been noticed by the housekeeping staff. The male and female at the front desk were friendly and accommodating but it did not make up for the cruddy experience. Also, i do not recommend paying for the breakfast buffet. If it had not been comped we would not have eaten there. Plastic plates and utensils, cold food, and very small selection. This was like the free breakfast you would get at a hotel that offers free breakfasts. So disappointed in Hotel Indigo. I would expect this from a Days Inn, but not a nicer hotel.
1 night trip with friends
Hotel Indigo Downtown-Alamo, San Antonio
Good3.0 / 5
Good Value, Great Location, Overall Just Okay
You can't stay much closer to the Riverwalk than this, which is why we chose this hotel. Honestly? There wasn't anything terribly memorable about this stay. Everything was just "okay." The room was comfortable enough, the staff was helpful. The breakfast offered in the cafe downstairs was alright. In general, our stay was fine. Nothing overwhelmingly positive or negative to say about the hotel, really. If you're looking for a chic, ultra-modern hotel, this certainly isn't it. If you're okay with an older, somewhat dated hotel that's clean, comfortable, and super-close to the Riverwalk, this one fits the bill. It's a great value for the money, honestly, and you won't find much to complain about, but there isn't much to impress you, either.
1 night romance trip
Hotel Indigo Downtown-Alamo, San Antonio
Outstanding5.0 / 5
First Time at Indigo Hotel-Alamo
Sara and her team were great!! Jake was awesome with historical information about the building and San Antonio!! They have a Mercedes to take you to places downtown too!! Awesome place to stay!! The Bistro was cool too!! The suite was awesome!!! Hotels.com was awesome as well!!! The hotel I was to stay at had issues and they called me immediately and found me a new place to stay, Indigo Hotel. They paid and all differences and charges that may have occurred. Awesome customer service as well!!' You both made my weekend so enjoyable!!
1 night trip
Hotel Indigo Downtown-Alamo, San Antonio
Fair2.0 / 5
Hotel IndeNO!!!
The front desk clerk was rude when I checked in. My room was tidy but not clean. Dirt on the floors, no toilet paper, and dust everywhere. The shower is in a closet not attached to the rest of the bathroom. The water from the shower went into the closet like room and out on to the floor of the hotel room. On my last night I noticed that there was no coffee in my room (not sure why I cared because the coffee pot did not work well)when I called down to the front desk there was no answer. I tried to call down for ten minutes. I went to the lobby to get coffee and was told rudely by housekeeping and the front desk clerk that they were running low and were only giving coffee to those who asked. There is also NO WiFi. I had to go down the street to a McDonalds to work on my laptop. I would compare this hotel to a Motel 6.
3 night business trip

See all reviews

Hotel Indigo Downtown-Alamo, San Antonio

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