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All hotels in Acapulco, Guerrero, Mexico
1 room, 2 adults

Encanto Acapulco, Acapulco

5-star5 stars
Jacques Cousteau 51Fraccionamiento Brisas del Marques, AcapulcoGROMexico

Luxury resort with spa, near Bahia de Puerto Marques
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
Vibe
Awesome vibe
Food
Delicious food
Room
Great room
Comfort
Very comfortable
139See all 139 Hotels.com reviews
From 401 reviewsTripAdvisor Traveller Rating

Encanto Acapulco, Acapulco

from $168
  • Ocean Balcony Suite
  • Ocean Pool Villa
  • Ocean Balcony Twin Suite
  • Ocean Designer Suite

What’s around Encanto Acapulco, Acapulco

Landmarks

  • Capilla Del Atardecer - 6 min walk
  • Bahia de Puerto Marques - 2.9 mi / 4.7 km
  • Chapel of Peace - 2 mi / 3.3 km
  • Playa Revolcadero - 4.5 mi / 7.2 km
  • Icacos Beach - 3.3 mi / 5.3 km
  • Botanical Gardens of Acapulco - 3.4 mi / 5.4 km
  • Naval History Museum - 4.2 mi / 6.8 km
  • El Rollo Acapulco - 4.4 mi / 7.1 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 21 min drive
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Size

  • 44 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Beach shuttle *

  • Shopping center shuttle *
* See small print for additional details or extra charges

At the resort

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1018
  • Conference space size (meters) - 94.60
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • In-room accessibility

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

RestauranteTerraza - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Restaurante Origen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Encanto Acapulco, Acapulco’s small print

Also known as

  • Encanto Acapulco
  • Encanto Hotel
  • Hotel Encanto Acapulco
  • Encanto Acapulco Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 15 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 25.00 per accommodation, per night

Optional extras

Breakfast costs between USD 10 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)

Beach shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 139 reviews

Encanto Acapulco, Acapulco
Exceptional10.0
Loved the place!
Simply great!!! Loved the place and the food! Service is excellent! No need to leave the hotel!
Mario, us3 night trip
Encanto Acapulco, Acapulco
Exceptional10.0
Spectacular
It’s a beautiful hotel, and the staff is the best
Jose, us3 night trip
Encanto Acapulco, Acapulco
Very Good8.0
A Contemporary Oasis in Acapulco
The hotel was absolutely amazing. The views and the architecture are so beautiful they are almost surreal. The pool is the most beautiful our family has experienced at any resort. We spent entire days in the water. The views from the pool cannot be compared to. The water was the perfect temperature, there are areas of shade and areas of sun as well as in pool seating. The pool service was stellar. In addition the rooms are stunning. Every detail has been considered and we enjoyed our time in the rooms almost as much as in the pool and walking around the grounds. Given all of this, I cannot give a 5 rating even though I wish I could. We feel the food at this hotel is not the right fit for the hotel. It feels there is an attempt to make the food eccentric due to contemporary nature of the setting. However we felt that if they had stuck with the basics of both traditional Mexican and International cuisine, the food experience would have been greatly improved. Our family will certainly be returning to El Encanto and hopefully by then the food will match the extraordinary ambience.
JENNIFER, us2 night trip
Encanto Acapulco, Acapulco
Exceptional10.0
Private
Love it
A Traveler, us1 night romance trip
Encanto Acapulco, Acapulco
Exceptional10.0
Amazing design hotel - breathtaking views
One of the most amazing design hotels we have ever stayed in. It's outside of Acapulco in a secure neighbourhood. Has breathtaking views across Acapulco Bay. Pool area was amazing and really enjoyed the food options.
Andrew, au3 night romance trip

See all reviews

Encanto Acapulco, Acapulco

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