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1 room, 2 adults
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Encanto Acapulco, Acapulco

5 stars
Jacques Cousteau 51Fraccionamiento Brisas del Marques, AcapulcoGROMexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Vibe
Awesome vibe
Amenities
Great amenities
Service
Fantastic service
Value for money
Poor value for money
83See all 83 Hotels.com reviews
From 203 reviewsTripAdvisor Traveller Rating

Encanto Acapulco, Acapulco

Hotel Info: 866-539-8117

from $239
  • Encanto suite
  • Ocean Pool Villa
  • Ocean Designer Suite
  • Ocean Balcony Twin Suite
  • Ocean Balcony Suite

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Beach shuttle *

  • Shopping center shuttle *

Also known as

  • Encanto Acapulco
  • Encanto Hotel
  • Hotel Encanto Acapulco
  • Encanto Acapulco Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 15 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 25.00 per accommodation, per night

Optional extras

Breakfast costs between USD 20 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 42.00 per vehicle (one way)

Beach shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1018
  • Conference space size (meters) - 94.60
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

RestauranteTerraza - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Restaurante Origen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Encanto Acapulco, Acapulco’s small print

Also known as

  • Encanto Acapulco
  • Encanto Hotel
  • Hotel Encanto Acapulco
  • Encanto Acapulco Hotel

Policies

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 15 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 25.00 per accommodation, per night

Optional extras

Breakfast costs between USD 20 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 42.00 per vehicle (one way)

Beach shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 83 reviews

Encanto Acapulco, Acapulco
Good3.0 / 5
Water Please!
The hotel was great, it was just really expensive, drinks, taxi and food added up to more than the room cost. Since you can't drink the water from the tap they should really provide drinkable water in the room since it is super hot and humid, as a courtesy. The view were great, the staff was excellent. You have to get the hotel car to drive you anywhere , walking from the hotel anywhere is not an option. The hotel is affiliate with a beach club , the beach club was nice, but there are nicer ones.
3 night romance trip
Encanto Acapulco, Acapulco
Outstanding5.0 / 5
Very secluded stay, very clean hotel, and great food! We will definitely return!
5 night romance trip
Encanto Acapulco, Acapulco
Outstanding5.0 / 5
Magnificent Hotel Encanto
Beautiful hotel from every viewpoint. Amazing architecture. Fabulous pool. Spent 5 nights at this idyllic all white hotel.
5 night romance trip
Encanto Acapulco, Acapulco
Outstanding5.0 / 5
Perfect Secluded Getaway
Great for a couples/intimate secluded getaway. Service is impeccable, views are amazing, facilities are gorgeous. Downsides: limited menu and distance/cost to get to tourist area, activities and outside restaurants make this difficult for extended stays. Will absolutely return for long weekends. Did I mention the service and views??
4 night romance trip
Encanto Acapulco, Acapulco
Excellent4.0 / 5
Great hotel
Very nice hotel
2 night business trip

See all reviews

Encanto Acapulco, Acapulco

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