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Hotel Villa Los Candiles, Santa Ana

3.5 stars3.5 stars
Fincas Don LaloSanta AnaSan Jose10901Costa Rica, 800-491-6126
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Excellent4.4 / 5
  • This place was awesome, great staff who was very helpful. The breakfast was fantastic,…May 11, 2017
  • The staff was extremely warm and welcoming. The area was a little remote but not…May 2, 2017
69See all 69 Hotels.com reviews
From 112 reviewsTripAdvisor Traveller Rating

Hotel Villa Los Candiles, Santa Ana

Hotel Info: 866-539-8117

from $52
  • Standard Room, 1 Queen Bed
  • Family Suite, 2 Queen Beds
  • Junior Suite, 1 Queen Bed
  • Junior Suite, 1 Queen Bed with Sofa bed
  • Basic Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 11 AM
The front desk is open daily from 6 AM - 10 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 22 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Hotel Villa Los Candiles
  • Hotel Villa Los Candiles Santa Ana
  • Villa Los Candiles
  • Villa Los Candiles Santa Ana

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: CRC 100,000 per stay

Optional extras

Early check-in can be arranged for an extra charge of CRC 10000

Late check-out can be arranged for an extra charge of CRC 10000

Rollaway beds are available for CRC 12500 per night

Buffet breakfast is offered for an extra charge of CRC 5670 for adults and CRC 5670 for children (approximately)

Pets are allowed for an extra charge of CRC 10000 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Golfing nearby
  • Rafting nearby
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 2008
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Hotel Villa Los Candiles, Santa Ana’s small print

Also known as

  • Hotel Villa Los Candiles
  • Hotel Villa Los Candiles Santa Ana
  • Villa Los Candiles
  • Villa Los Candiles Santa Ana

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: CRC 100,000 per stay

Optional extras

Early check-in can be arranged for an extra charge of CRC 10000

Late check-out can be arranged for an extra charge of CRC 10000

Rollaway beds are available for CRC 12500 per night

Buffet breakfast is offered for an extra charge of CRC 5670 for adults and CRC 5670 for children (approximately)

Pets are allowed for an extra charge of CRC 10000 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 69 reviews

Hotel Villa Los Candiles, Santa Ana
Outstanding5.0 / 5
Beautiful room with hot shower
We took a taxi from San Jose. Our driver said it was hard to find the place. It was a bit away from Santa Ana center. The hotel is beautiful. Very friendly staffs. Super clean. Great price for the room. In Costa Rica, sometimes you don't get hot water. ( even if you do, it's not that hot) but this hotel had hot shower!! After a long travel, it was so nice to be able to take a hot shower. He hotel has a nice restaurant and bar. Good food. The room is nicely decorated. Modern and clean. Bed is so comfortable
1 night romance trip
Hotel Villa Los Candiles, Santa Ana
Excellent4.0 / 5
Fantastic and freindly staff
Great facility located in a the neighborhood of Santa Anna. Great for business if you are in the area and need to stay in the area. Short drive to the volcano, waterfall and of course Wal Mart.
3 night romance trip
Hotel Villa Los Candiles, Santa Ana
Good3.0 / 5
Water on the floor
Good location. Staff could not be friendlier and more helpful. We did not like the first room they put us in, and were very accommodating to move us to a room that was more pleasing. We found several things unsettling, however. Kitchen area was poorly, poorly stocked. Microwave, but no toaster or toaster oven. Two small burners on the cooktop. No hot water in kitchen. Dorm size refrigerator. No coffee maker, but had a espresso maker which did not work. Neither did the second espresso maker. No receptacles in bathroom. Hair dryer did not work; had to get another. On last day, bathroom was covered with water. I cannot recommend this hotel unless some improvements were made.
5 night romance trip
Hotel Villa Los Candiles, Santa Ana
Good3.0 / 5
No longer "home away from home" - TOO BAD!
I've previously written rave review for this hotel. About a year ago they began an addition. We haven't been back until yesterday. The hotel is just not the same. We stayed in the "old" wing which has not been refurbished. The room is fine, but the landscape is awful. What used to be a nice ground-covered back yard is now covered with dirt, as the trees have grown up and the grass can't grow. Now, in rainy season, the area is total mud! The staff has changed almost completely. There is now a $200 deposit for dogs and you can't even smoke "OUTSIDE" on the hotel grounds or face a $250 fine. The once friendly breakfast is an extra charge - and nothing like it used to be. The attitude of the staff is dismissive and disinterested. There were ants in the living room and bathroom. But when I politely mentioned that they needed to do something about the grass and the ants I was scolded for smoking OUTSIDE! I was never TOLD this - but asked to sign a form that I simply didn't read which stated as such. A new rule along with the rest. This is no longer a place I would stay. I do not recommend it to people who were there previous to 2016. It's okay for newbies, I guess.
1 night romance trip
Hotel Villa Los Candiles, Santa Ana
Excellent4.0 / 5
Good place - quiet - great breakfast
We stayed just one night, just a night step during our road trip. Hotel is nice, employees very nice, breakfast is great. Room was clean and bathroom big enough. Prices are raisonable. A good place for this step.
1 night romance trip

See all reviews

Hotel Villa Los Candiles, Santa Ana

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