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1 room, 2 adults

The Heron Portico, Nairobi

4-star4 stars
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100, Kenya

4-star hotel with 3 restaurants, near Nairobi Hospital
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Breakfast
Tasty breakfast
Room
Room is all right
Cleanliness
Could use a good cleaning
90See all 90 Hotels.com reviews
From 837 reviews

TripAdvisor Traveller Rating

The Heron Portico, Nairobi

from $58
  • Standard Twin or Double Room
  • Superior Room
  • Junior Suite

What’s around The Heron Portico, Nairobi

Top spots nearby

Recommended by this property

  • Nairobi Hospital (6-minute walk)
  • Arboretum (14-minute walk)
  • University of Nairobi (15-minute walk)
  • City Hall (17-minute walk)
  • City Square (17-minute walk)
  • Kenyatta International Convention Centre (17-minute walk)
  • Nairobi National Museum (18-minute walk)
  • National Archives (21-minute walk)
  • Strathmore University (21-minute walk)
  • Village Market (4.2 mi / 6.7 km)

Getting around

  • Nairobi (WIL-Wilson) - 7 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive
  • Syokimau Station - 18 min drive
  • Nairobi Station - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Fitness classes on site
  • Golfing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BASHASHA - This coffee shop specializes in regional cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

CASBAH - This bar serves lunch and dinner. Happy hour is offered. Open daily.

MDALASINI - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

The Heron Portico, Nairobi’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Also known as

  • Heron Portico
  • Heron Portico Hotel
  • Heron Portico Hotel Nairobi
  • Heron Portico Nairobi
  • Heron Hotel Nairobi

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for KES 30 per night

Buffet breakfast is offered for an extra charge of KES 1500 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 25 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 90 reviews

Exceptional 10.0
I really like this hotel. It is in good location, nice people and good service.
Nancy, us3 night business trip
Exceptional 10.0
Great Place To Stay
The place was great and the service was excellent. Definitely will do it again.
Mike, us1 night family trip
Very Good 8.0
Great staff.
There on business. The staff was very nice. The hotel needs some maintenance and or updating.
usBusiness trip
Good 6.0
Friendly staff, warm welcome received and reception area was relaxing with seating to chill out in. Pool area was a calm place to have tea but pool closed at 6pm. The bathrooms need to be updated, the shower wasn't hot and the aircon didnt work sufficiently, also rooms street facing were quite noisy as well as being able to hear noise in the corridor. The rooms are a more traditional style but could be improved by having better matresses and having a duvet as well as working air con which isn't noisy. There are restuarants in the area but you need to take a cab as with most of Nairobi.
us1 night family trip
Very Good 8.0
Very good hotel for the price. My only complaint is that I was not given the option upon booking to pay for an inclusive breakfast. I was told at the desk that I could not add it so paid $15 per day for their buffet. The rate was very good and the room was just fine ---- simply would have like to have the option to have the breakfast included up front if I chose to do so.
James, us6 night business trip

The Heron Portico, Nairobi

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