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1 room, 2 adults

The Heron Portico, Nairobi

4-star4 stars
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100, Kenya

4-star hotel with 3 restaurants, near Nairobi Hospital
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Quite clean
WiFi
Complaints about WiFi
90See all 90 Hotels.com reviews
From 859 reviews

TripAdvisor Traveller Rating

The Heron Portico, Nairobi

from $64
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Junior Suite

What’s around The Heron Portico, Nairobi

Top spots nearby

Recommended by this property

  • Nairobi Hospital (6-minute walk)
  • Arboretum (14-minute walk)
  • University of Nairobi (15-minute walk)
  • City Hall (17-minute walk)
  • City Square (17-minute walk)
  • Kenyatta International Convention Centre (17-minute walk)
  • Nairobi National Museum (18-minute walk)
  • National Archives (21-minute walk)
  • Strathmore University (21-minute walk)
  • Village Market (4.2 mi / 6.7 km)

Getting around

  • Nairobi (WIL-Wilson) - 7 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive
  • Syokimau Station - 18 min drive
  • Nairobi Station - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Fitness classes on site
  • Golfing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BASHASHA - This coffee shop specializes in regional cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

CASBAH - This bar serves lunch and dinner. Happy hour is offered. Open daily.

MDALASINI - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

The Heron Portico, Nairobi’s small print

Also known as

  • Heron Portico
  • Heron Portico Hotel
  • Heron Portico Hotel Nairobi
  • Heron Portico Nairobi
  • Heron Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 6:00 PM.
  • For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability)

    Buffet breakfast is offered for an extra charge of KES 1500 per person (approximately)

    Airport shuttle service is offered for an extra charge of KES 25 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.8 From 90 reviews

    Good 6.0
    Shower issue it took 5 tripe to fix a shower head
    Tahssen, us5 night trip
    Exceptional 10.0
    I really like this hotel. It is in good location, nice people and good service.
    Nancy, us3 night business trip
    Exceptional 10.0
    Great Place To Stay
    The place was great and the service was excellent. Definitely will do it again.
    Mike, us1 night family trip
    Very Good 8.0
    Great staff.
    There on business. The staff was very nice. The hotel needs some maintenance and or updating.
    usBusiness trip
    Good 6.0
    Friendly staff, warm welcome received and reception area was relaxing with seating to chill out in. Pool area was a calm place to have tea but pool closed at 6pm. The bathrooms need to be updated, the shower wasn't hot and the aircon didnt work sufficiently, also rooms street facing were quite noisy as well as being able to hear noise in the corridor. The rooms are a more traditional style but could be improved by having better matresses and having a duvet as well as working air con which isn't noisy. There are restuarants in the area but you need to take a cab as with most of Nairobi.
    us1 night family trip

    The Heron Portico, Nairobi

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