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Riverside Hotel Saigon, Ho Chi Minh City

3 stars
18-19-20 Ton Duc Thang StreetBen Nghe Ward, Dist 1, Ho Chi Minh CityVietnam
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Good3.4 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
128See all 128 Hotels.com reviews
From 273 reviewsTripAdvisor Traveller Rating

Riverside Hotel Saigon, Ho Chi Minh City

from $40
  • Junior Suite, 2 Single Beds
  • Superior Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds
  • Senior Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Also known as

  • Hotel Saigon
  • Riverside Hotel Saigon
  • Riverside Saigon
  • Riverside Saigon Hotel
  • Saigon Hotel
  • Saigon Riverside
  • Saigon Riverside Hotel
  • Ho Chi Minh City Renaissance
  • Renaissance Ho Chi Minh City

Policies

Please note - Provide full names for all guests in the event booking is for 1 local Vietnamese guest and 1 foreign guest.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of VND 112000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 560000 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Riverside Hotel Saigon, Ho Chi Minh City’s small print

Also known as

  • Hotel Saigon
  • Riverside Hotel Saigon
  • Riverside Saigon
  • Riverside Saigon Hotel
  • Saigon Hotel
  • Saigon Riverside
  • Saigon Riverside Hotel
  • Ho Chi Minh City Renaissance
  • Renaissance Ho Chi Minh City

Policies

Please note - Provide full names for all guests in the event booking is for 1 local Vietnamese guest and 1 foreign guest.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of VND 112000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 560000 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 128 reviews

Riverside Hotel Saigon, Ho Chi Minh City
Poor1.0 / 5
we requested a room with a window and to our dismay, we got a room with a window to nowhere.. actually it was a window that opened up into the hotel hallway. we asked for a different room and were told that we would have to pay extra, mind you the hotel rates were not cheap however in comparison to other hotels in the same area we were able to get a bang for our buck elsewhere and at times for even cheaper. don't bother booking here, you can find another hotel in the same district with better access to things, better wifi, better view, more accommodating staff and even cheaper costs
3 night romance trip
Riverside Hotel Saigon, Ho Chi Minh City
Good3.0 / 5
Good location
Great location but the everything is old and the shower was broken all the time without hot water. Informed the front desk, they fixed it but then broken again next day
2 night trip
Riverside Hotel Saigon, Ho Chi Minh City
Poor1.0 / 5
DO NOT STAY AT THIS HOTEL!
Please do not even consider staying at this hotel!!! I would not let my family or friends stay here. I want to warn people about my experience, and spare future guests from going through the same misfortune. A large sum of money was stolen from my room - there is no doubt about that and it is clear to me who the culprit was. The subsequent behavior of the hotel staff, especially management, was inexcusable. My interactions with management were all very frustrating. All my concerns were dismissed and management refused to show any accountability, claiming that I had no evidence of theft. I found management to be extremely uncaring, discourteous, rude, and unprofessional. I left feeling very disappointed by the culture of victim blaming, and the fact that management did not take any action to help their guests feel safe. I never heard an apology or remotely sympathetic sentiment. Apart from this incident, I would rate this hotel as mediocre at best.
5 night business trip
Riverside Hotel Saigon, Ho Chi Minh City
Excellent4.0 / 5
Good location and breakfast was good. Staff was friendly and helpful.
2 night business trip
Riverside Hotel Saigon, Ho Chi Minh City
Excellent4.0 / 5
We stayed at the Riverside 5 night total but in and out 2 times. The hotel is very well situated and being on the river is enjoyable. It is an older hotel and in need of a few upgrades, particularly in the bathrooms, no towel racks and the water system needs an upgrade. The staff is particularly good.
1 night trip

See all reviews

Riverside Hotel Saigon, Ho Chi Minh City

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