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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hotel Portobelo, Guadalajara

3-star3 stars
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100, Mexico

3-star hotel with restaurant, near Guadalajara Cathedral
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Muy a gusto cercas de todoJul 25, 2020
  • Location was great hotel nice and clean excellent roomsMar 13, 2020

Hotel Portobelo, Guadalajara

from $26
  • Standard Room
  • Standard Double Room (Dos Camas Matrimoniales)

What’s around Hotel Portobelo, Guadalajara

Landmarks

  • In Centro
  • US Consulate General Guadalajara - 17 min walk
  • Guadalajara Cathedral - 12 min walk
  • Plaza de Armas - 12 min walk
  • Avienda Chapultepec - 19 min walk
  • Parque Agua Azul - 27 min walk
  • Parque Revolucion - 1 min walk
  • Museo de las Artes Universidad de Guadalajara - 6 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Free nearby parking

  • Extended parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Hotel Portobelo, Guadalajara’s small print

Also known as

  • Hotel Portobelo
  • Hotel Portobelo Hotel Guadalajara
  • Hotel Portobelo Guadalajara
  • Portobelo Guadalajara
  • Portobelo Hotel
  • Hotel Portobelo Hotel
  • Hotel Portobelo Guadalajara

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

Continental breakfast is offered for an extra charge of MXN 95 for adults and MXN 55 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Portobelo, Guadalajara

  • Does Hotel Portobelo offer free cancellation for a full refund?
    Yes, Hotel Portobelo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Portobelo?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Hotel Portobelo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Portobelo?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Portobelo?
    Yes, there's an onsite restaurant that serves Mexican cuisine.

Recent reviews

Superb 9.2 From 792 reviews

Very Good 8.0
Great Choice, GDL
Hotel Portobelo is always my number one choice when visiting Guadalajara. Great location, consistently clean and pleasant rooms, with helpful staff.
John, us1 night trip
Exceptional 10.0
Awesomely Awesome
The hotel is very clean, and is set up very modern. The overall stay was very pleasant. The hotel is placed in a nice, clean area, and I felt relatively safe. The staff was very pleasant. Will definitely come back to this hotel in the future.
Andrea, us1 night family trip
Exceptional 10.0
Lovely Hotel Portobelo
Excellent hotel. Love the location and the staff was very friendly. If i had to complain... it would be about the pillows. Otherwise will stay here again.
Yvonne, us2 night trip
Exceptional 10.0
Excellent hotel for the price
Yazmin, us4 night trip with friends
Very Good 8.0
Somewhat satisfied...
I was surprised to be charged upfront for the room stay, Made me feel really uncomfortable. I was not given instructions how to operate the lights. Electricity socket by the desk was hanging from the wall looks dangerous. Housekeeping knocking on the door before ten including the dry cleaning lady even though the do not disturb sign was on the door. Staff did not have the sense of urgency or at least appear motivated. Staff at the front desk did not answer the phone when I called. Someone curt treatment. Overall, I would stay there again
Mario, us3 night family trip
Exceptional 10.0
Great hotel and location
Second time staying here, and once again very happy with my stay. Rooms and the hotel in general are impeccably clean, staff is great. The location is excellent, within walking distance to everything. I highly recommend, and look forward to staying here again.
Karla, us4 night trip
Exceptional 10.0
Great Hotel
I loved the hotel. I will definitely return again. The hotel is right next to the subway and it made getting around on my trip very easy.
Octavio, us3 night trip
Exceptional 10.0
Everything was excellent except the internet was terrible !!!!
Alejandro, us3 night family trip
Exceptional 10.0
Great Stay!
I stayed at this hotel for 2 nights for a quick weekend trip and it was great! Central location ...the main square and cathedral is a 15 min walk! The bed was very comfortable, working A/C, iron, dryer, and a spacious room. The breakfast buffet was good too. The staff was super attentive too. I would def stay there again.
Laura, us1 night family trip
Exceptional 10.0
Awesome
Awesome
Cesar, us1 night trip with friends

Hotel Portobelo, Guadalajara

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