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Shangri-La Hotel, Guilin, Guilin

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
111 Huan Cheng Bei Er LuGuilinGuangxi541004China

Luxury hotel in Guilin City Centre with 2 restaurants, outdoor pool
  • Free WiFi and free parking
Fabulous8.6
WiFi
Good internet service
Bar and Beverages
Bar is awesome
Service
Fantastic service
Amenities
Great amenities
74See all 74 Hotels.com reviews
From 1,208 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel, Guilin, Guilin

from $103
  • Deluxe Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, Terrace, Mountain View
  • Horizon, Room, 1 King Bed, River View
  • Horizon, Room, 1 King Bed, City View
  • Family Room
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds, River View
  • Deluxe Room, 2 Twin Beds, City View
  • Executive Room, 2 Twin Beds, Terrace, Mountain View
  • Horizon, Room, 2 Twin Beds, River View
  • Horizon, Room, 2 Twin Beds, City View

At a glance

Key facts

Hotel size

  • This hotel has 449 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf lessons available nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Li Cafe - This restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

U Bar - Onsite bar.

Lobby Lounge - Onsite lobby lounge.

Shangri-La Hotel, Guilin, Guilin’s small print

Also known as

  • Guilin Shangri-La
  • Guilin Shangri-La Hotel
  • Shangri-La Guilin
  • Shangri-La Guilin Hotel
  • Shangri-La Hotel Guilin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Rollaway beds are available for CNY 345.0 per night

Buffet breakfast is offered for an extra charge of CNY 140 for adults and CNY 70 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel, Guilin, Guilin

Landmarks

  • In Guilin City Centre
  • Seven-Star Park - 44 min walk
  • Shan Hu - 2.3 mi / 3.7 km
  • Elephant Trunk Hill - 2.3 mi / 3.8 km
  • Guilin University of Electronic Technology - 3 mi / 4.8 km
  • Guangxi Normal University - 3 mi / 4.9 km

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 42 min drive
  • Free self parking
  • Extended parking

Recent reviews

Fabulous 8.6 From 74 reviews

Shangri-La Hotel, Guilin, Guilin
Good6.0
Caveat Emptor
The property is perfectly fine, but showing it's age with respect to the condition of the rooms. The main issue I have as a non-smoker is the zero enforcement of smoking in non-smoking areas....especially on a non-smoking floor! The service in their buffet restaurant and the quality of the food is, in my opinion, sub-par compared to other Shangri-La hotels I have stayed. I was rudely turned away the first evening because they booked the entire place for a function or tour group. I have never experienced that at any 5-star hotel I have stayed. If you are a foreigner with a credit card and need cash from an ATM...good luck. The front desk will happily exchange cash against your card for a hefty service charge if not a Golden Circle member. The property isn't nearly as attractive as they show in the photos...neither are the views.
James, us6 night trip
Shangri-La Hotel, Guilin, Guilin
Exceptional10.0
Wonderful hotel.
Awesome hotel. Everyone was enthusiasticly helpful. Beautiful property. Highly recommended.
Keith, us2 night trip
Shangri-La Hotel, Guilin, Guilin
Very Good8.0
My stay at the hotel was excellent. The service is good. The location of the hotel is however too far from the downtown area. I speak fluent Mandarine and still find problem getting to and from the city activity. My 2nd choice was Sheraton which I moved to on my 3rd day in Guilin. Sheraton is at a superior location but the wifi is so poor it reflect the whole country with so much restriction on information.
Kwan Sui, us2 night trip
Shangri-La Hotel, Guilin, Guilin
Exceptional10.0
Amazing service and hotel... ok views.
This hotel was fantastic! It's a little bit out of the city square, but you do get a view of the mountains. However, what stood out for us was the service. We were planning to take the train from Guilin to Shenzhen to go to Hong Kong, but we weren't sure about some of the directions from there. The hotel concierge investigated this, and then gave us special directions and instructions in chinese to ask local people when we got there. I've been to several 5-star hotels, and this has been the best service so far. On the lesser side, we thought that the view was going to be better. We had upgraded to the river-view. We certainly got the river-view, as well as a small peak at the mountains. However, what we didn't anticipate was also seeing a big road and seeing all of those cars. It seemed a little bit different from the photos that we saw on the site.
Adrian, us1 night romance trip
Shangri-La Hotel, Guilin, Guilin
Exceptional10.0
Excellent visit to wonderful city
Excellent although, thhrough no fault of yours I got quite sick and had to leave two days early
A Traveler, as5 night romance trip

See all reviews

Shangri-La Hotel, Guilin, Guilin

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